12-10-2010 09:10 AM - last edited on 12-10-2010 09:24 AM by 24JUAN80
The WAP610N in its current form (with current firmware (1.0.01 build 94) is horribly broken and has been this way for many months with no sign from Linksys that they are working on a firmware update that may correct at least some of the problems.
Here is what is broken:
Static IP subnet mask - Apparently you can't assign a class C subnet mask (255.255.255.0) in the 10.x.x.x range when setting the WAP610N up with a static IP address.
Wireless Connectivity issues with some wireless clients on secure networks - Some clients cannot connect when using any type of security on the WAP610N. WPA, WPA2 with AES or TKIP all seem to be affected. Same clients can connect and function properly when security is disabled on the WAP610N. What good is a AP if it does not function properly with security enabled?
Wireless Connectivity but not able to obtain IP via DHCP. This may be related to previous problem, but some wireless clients can connect but are unable to receive a IP via DHCP when connecting to the WAP610N. Setting clients to Static IP is a workaround as it does provide connectivity but is not suitable for many environments.
Reboot under heavy usage - Some WAP610N's reboot randomly when under heavy usage.
Random disconnect/reconnect and lockups. Some WAP610N's just lock up and will not pass any traffic until power cycled. Others exhibit random disconnect/reconnect cycles with certain wireless clients.
Please do the right thing and dedicate sufficient resources to the problem and get it fixed. NOW!
(Mod Note: Edited for guideline compliance.)
12-21-2010 03:50 PM
I also would like to add myself to the list of people who are suffering terribly with this box.
I bought a Linksys because I believed that with Cisco as the parent, it would be good.
But..... I get incredibly poor signal, awful range (it drops off at about 30 feet or so and can't go through a wall).
My signal is so bad, I can run a completely unsecured point because you have to be within 20 feet of the thing to get signal and it doesn't travel outside of my house. Forget about connecting my new WIndows 7 Phone to it on anything other than open or WEP.
Come on Linksys! This is pathetic.
12-22-2010 07:42 AM
Me too, I'm experiencing the same problems with my Cisco WAP610n. I already made an incident with linksys support 3 months ago, but they're too busy answering my emails.
I've sent the device back to my dealer and got my money back. I'll never buy anything from linksys anymore.
12-23-2010 11:57 AM
Sigh, me too. In fact it rebooted when I was trying to register.
I've been a long time Linksys user. For wireless, I started with a WAP11. Then upgraded to a WAP54G. Now I've upgraded to the WAP610N. The WAP11 and WAP54G both gave me years of trouble free service. Not so with the WAP610N. I've had more trouble in the past two days with the WAP610N than with either the WAP11 or WAP54G.
Time to look for a new vendor.
my two cents...
12-28-2010 07:26 AM
Same problem with my WAP610N. I have firmware 1.0.01 build 94, Oct 26, 2009. Playstation3 works fine with WLAN. iPhone 3GS can sometimes connect to internet but often disconnect, Samsung Galaxy S never get an IP-address. My laptop with Windows XP can only connect sometimes but mostly dont get an IP-address. All devices are located in the same room.
PLEASE PROVIDE US WITH NEW FIRMWARE!!!!
02-02-2011 05:19 PM
Same issue here. Have 4 sites with one of these units at each site.
Having the same issue at the 4 sites. Locks up, and have to power cycle every 2 -7 days.
Running WPA-PSK (not WPA2).
All units have static IP.
Running firmware: WAP610N_v1.0.01.094
02-06-2011 08:18 AM
I've waited long enough and asked Linksys for an RMA for one of the units that I have. Since I purchased it directly from them I'm taking advantage of the 90 day return policy. I've replaced that WAP610N with another brand and the new unit is working well and without issues.
One additional problem that I noticed with the WAP610N is that many smartphones also have problems connecting with it. I tried to connect to it using a new Windows 7 Phone (Samsung Focus) and nothing that I tried would allow a connect. Once I replaced the WAP610N with a different brand the WP7 phone connected immediately. The phone remembered the SSID and WPA-2 AES passphrase from my previous connection attempts and connected immediately with the new AP, as I had configured it using the same values as I had used previously with the WAP610N.
It is really sad that Linksys has not taken the time to fix these issues with a firmware update. For all concerned, I hope that they make this a priority and issue a new FW update quickly.
02-24-2011 04:43 AM - last edited on 02-24-2011 04:52 AM by JOHNDOE_06
Now I also have problems with my new Samsung Nexus S. I can connect but occantionally looses network connection.
The Wife's iPhone occantionally looses network connection.
My Nexus S occantionally looses network connection.
My DAB/Internet Radio cant connect at all. Not getting an IP address.
My old HTC Thophy (Windows Phone 7) cant connect at all. Not getting an IP address.
All my notebooks (Windows 7) are connecting fine.
I doubt that there is anything wrong with the hardware, its probably just poorly written firmware. GET TO WORK, and get it fixed.
(Off topic remarks. Edited post for guideline compliance. Thanks!)
04-05-2011 01:58 AM - edited 04-05-2011 02:10 AM
Yesterday I bought the WAP610N access point hoping that by buying a Cisco (albeit still co-branded Linksys) product I would be sure that devices on my home network would connect without hassle. O'boy was I wrong!
I recognize several, if not all, of the errors mentioned in this thread, including the one about Windows Phone 7 devices not being able to connect to the access point. Granted, it can connect if I lower the security level to WEP but that encryption method has been cracked for years.
I'm appalled by the total lack of feedback on the part of CiscoLinksys on the numerous issues riddling this access point.
The AP I bought is going directly back to the store!
Sorry Cisco, you've lost a customer.