I am using Wireless-G ADSL Home Gateway ( Model No: WAG354G ).
The problem that I encountered is that my Internet is working perfectly, however, my telephone cannot be used (no dial tone, no outgoing/incoming calls). The telephone line is connected from the phone to the DSL Filter and to the socket on the wall. I have used a splitter, one for the telephone, the other telephone line is connected to the modem router. Even if I used wired for my Internet, the telephone still hit the same problem.
I have installed the modem that my Internet service provider provided to me. The internet and the telephone worked properly. I have not changed the splitter or phone during the installation.
I have called my Internet service provider, but they refer me to Linksys. I have called Linksys, however, I was told to call my Internet service provider.
Is it because my configuration was done incorrectly? I have configured it with the staff of Linksys over the phone. Please advise. Thank You.
You did install the phone company's DSL filters on your phone line[s]? Right after I opened my DSL AT&T Yahoo [sbcglobal] box, I inserted their provided filters into all 3 phone jacks and then plugged my voice-phones into the filters. If you did that already, then I have no idea what the problem cause is, sorry! Roland
DSL user since 12/29/06 [making me an expert, huh?]