01-18-2012 09:37 AM
I simply would like to know if anybody heard about an upcoming firmware release for the X3000 that would solve routing issues.
Since day 1 (a few months ago) I have experienced routing performance degradation along time with the X3000. I use this device only as a router, but it looks that it is loosing track of the routing tables after a few days or weeks. Rebooting the modem solves the issue from time to time, but most of the time I need to reset and re-configure the entire thing. Then I am ok for a few days.
My home network is kind of steady - no new deivces, regular operations and nothing fancy.
From the obvious problems I noticed:
* Some devices cannot access my NAS, while they could and will be able after router reboot or re-config.
* DHCP client list completely wrong: LAN / WAN confusion, MAC address not matching the right device name, worn charracter set
* Web UI not showing completely: missing piece of information int he header, missing menus (sharing), etc.
* Identified a bug that is related to the SSID name: usage of some characters (still within the spec of IEEE802.11) will prevent the DHCP client table to be shown!!!
If no new firmware is announced, I will simply bring this crapy device back and get a refund. I'm done with copanies using their customers as testers for their solfware.
Solved! Go to Solution.
01-19-2012 05:52 PM
So, before I suggest you for any kind of troubleshooting steps. I would like to ask few questions. Let me know the current firmware version on X3000? May I know the name of the ISP [Internet Service Provider] ? What all setting have you done on X3000, provided by ISP?
Since how long you have been facing this issue with this Gateway?
01-20-2012 01:00 AM
Hi great_white and thank you for taking the time.
I had the issue since the beginning with factory installed FW 1.0.00 build 14 and then with 1.0.00 build 15 and 1.0.01 build 2.
I am using the X3000 only as a router. I have another router/modem provided by the ISP (Telenor) because I have VoIP phone.
The X3000 is connected to the Telenor router by Ethernet cable and all the clients are connected to the X3000 through WLAN and LAN. I reconfigured the DHCP server away from factory IP ranges, passwords and with some fixed addresses for instance for the printer and the NAS. Of course the WiFi has been reconfigured with new SSID, password, etc.
It is configured in mix 20/40 MHz. I also have a few port forwarding configured.
I tried to play a bit with firewall parameters, disabling etc. but it did not change anyhting. I did not play with MTU and other deep parameters at all.
For a while I had a USB hard drive shared, but then I bought a NAS and removed the USB drive. That's when I started to experince the routing problems more drastically.
The basic symptom is that after a while (days) one of my devices (Android tablet) could not even ping the NAS (QNAP). I checked the NAS of course and the only way to make it work again was to factory-reset the router and enter the config by hand again. Exact same config.
I have noticed other weird things: like the webUI not showing entirely the heading or not even proposing the menu for sharing storage. see below (firmware version not shown, menu missing). It happened with any FW version I tried.
I also noticed that the DHCP client table was mixed-up after a few days: client names not corresponding to the right IP or MAC address, WLAN-connected device shown as LAN, etc. which makes me think there may be a software issue in the indexation of the routing tables.
FInally I also noticed that the DHCP client table shows empty if you use an appostrophy in the SSID name. Somehting like "John's network" would mess-up all the JAVA based (I think) pop-up windows of the UI (including but not limited to showing the DHCPclient list), while "John_network" would be fine. I know it is a strage way to call an SSID, but this character is still supposely supported by IEEE802.11.
I may be facing multiple small issues witht he router as I can't believe someone would put a product on the market with so poor testing. But anyway, the routing issue and the appostrophy thing are more than real.
01-21-2012 08:49 AM
To configure X3000 as router, all we need to do is set the internet setup to 'ethernet' mode. When you say routing problems, are you making any changes in 'advance routing' tab under setup tab?
Please make changes in the MTU settings. By default, its set to default settings. Change it to, 'manual' and change the settings to 1400.
See if that helps.