04-12-2012 02:20 AM
My WVC54GCA turns off after a few minutes I turn it on. All functions work correctly while on. The camera (manufactured 04/2008) had no problems for three years long but now it fails: it just turns off. The power adapter works correctly so, I suppose, the problem is in the camera.
Someone can help?
04-13-2012 07:19 PM
Before suggesting any troubleshooting steps, I would like to enquire about few things:-
1] Does it gets heated up?
2] Does it stop functioning when it gets turned off?
3] Did you try to use a different power adapter with the camera with the same power specifications?
04-20-2012 09:18 AM
vai_fan wrote:Before suggesting any troubleshooting steps, I would like to enquire about few things:-
1] Does it gets heated up?
2] Does it stop functioning when it gets turned off?
3] Did you try to use a different power adapter with the camera with the same power specifications?
1] Does it gets heated up?
2] Does it stop functioning when it gets turned off? YES, the camera is effectively off, nothing works.
3] Did you try to use a different power adapter with the camera with the same power specifications?
NO, I just verified the correct functioning of the adapter with a different camera and it does work. However I will try
a second adapter on the failing camera and let you know.
Thank you for your answer.
elio
04-21-2012 11:19 AM
vai_fan wrote:Before suggesting any troubleshooting steps, I would like to enquire about few things:-
1] Does it gets heated up?
2] Does it stop functioning when it gets turned off?
3] Did you try to use a different power adapter with the camera with the same power specifications?
Hi vai_fan, I've powered the camera with a different (surely efficient) power adapter. The camera, after a few minutes, turns off. So the failure should be in the camera. Thank you again for your help.
elio