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heroma
Posts: 3
Registered: ‎04-12-2012

My WVC54GCA turns off after a few minutes I turn it on.

My WVC54GCA turns off after a few minutes I turn it on. All functions work correctly while on. The camera (manufactured 04/2008) had no problems for three years long but now it fails: it just turns off. The power adapter works correctly so, I suppose, the problem is in the camera.

Someone can help?  

vai_fan
Posts: 2,766
Registered: ‎09-07-2006

Re: My WVC54GCA turns off after a few minutes I turn it on.

Before suggesting any troubleshooting steps, I would like to enquire about few things:-

 

1] Does it gets heated up?

 

2] Does it stop functioning when it gets turned off?

 

3] Did you try to use a different power adapter with the camera with the same power specifications? 

heroma
Posts: 3
Registered: ‎04-12-2012

Re: My WVC54GCA turns off after a few minutes I turn it on.


vai_fan wrote:

Before suggesting any troubleshooting steps, I would like to enquire about few things:-

 

1] Does it gets heated up?

 

2] Does it stop functioning when it gets turned off?

 

3] Did you try to use a different power adapter with the camera with the same power specifications? 


 

1] Does it gets heated up?                                                                    NO, it does not: every thing looks as usual.

 

2] Does it stop functioning when it gets turned off?                              YES, the camera is effectively off, nothing works.

 

3] Did you try to use a different power adapter with the camera with the same power specifications?

           NO, I just verified the correct functioning of the adapter with a different camera and it does work. However I will try

           a second adapter on the failing camera and let you know.

Thank you for your answer.

elio

 
heroma
Posts: 3
Registered: ‎04-12-2012

Re: My WVC54GCA turns off after a few minutes I turn it on.


vai_fan wrote:

Before suggesting any troubleshooting steps, I would like to enquire about few things:-

 

1] Does it gets heated up?

 

2] Does it stop functioning when it gets turned off?

 

3] Did you try to use a different power adapter with the camera with the same power specifications? 


 

  Hi vai_fan,  I've powered the camera with a different (surely efficient) power adapter. The camera, after a few minutes, turns off. So the failure should be in the camera. Thank you again for your help.

elio