Posts: 1
Registered: ‎02-25-2013

AnyConnect. ( version 3.1.02026 ) and Arris cable modem connection problem

I had a new Arris high speed Cablevision cable modem installed. I can connect to the internet but cannot now get to the Oracle Network  using Cisco AnyConnect Secure Mobility Client and

 Cisco  connects OK and I put in my VPN password in, hit OK but then get message ‘Failed to get configuration from secure gateway.Contact you system administrator’  Then error Anyconnect was not able to establish a connection to the specified secure gateway.