04-11-2012 08:47 PM
Recently I was contacted by a representative with Cisco about the Connect Express App. It was said they are working on translation of the app to work with the iTunes Canada store, what ever that means but perhaps it is for both primary languages of Canada?
04-15-2012 06:58 PM
I too purchased based on the availability to download the connect express app from the Canadian itunes store. The box clearly states it is available in both official languages. Perhaps a complaint to competitionbureau.gc.ca will correct the packaging.
04-21-2012 09:10 AM
I joined this forum just to add a ME TOO to this thread. Clearly on the CANADIAN box it says APP ENABLED. Quit with the false advertising or get the app to iTunes Canada, please.
04-22-2012 04:34 AM
I agree if they don't have it available by months end I will file a formal complaint with Canadian Competition Bureau. This is clearly false advertising and the product should be pulled off the shelfs until Cisco corrects this issue.
Teken . . .
05-01-2012 04:19 AM
Still not available to Canadian. In the description of the App, it says :
Now that it's translated to french, it should be available to Canadian. I just bought the EA3500 for 99.99$ at The Source yesterday. This special will go on until May 9th 2012. I haven't unpacked it yet, should I wait for the App to be available? My trusty WRT54G still works well.
05-01-2012 01:01 PM
I created an iTune account US and got the app.
Here's what I did :
I hope I helped someone.
05-01-2012 05:48 PM
05-02-2012 06:26 AM
@ErinPeriera : It's just a workaround until the App is available to Canadian.
The App is not a big deal, considering I didn't use the Cisco Connect software to setup my router, I needed more personalized options. I preferred the manual setup which is almost the same as my old WRT54G.
Yesterday I used "Live Chat" to tell Cisco about the problem, they told me they don't have a specific date so I asked them to send me an email when they know. I'll post the date when I have it.
05-02-2012 06:31 AM - edited 05-02-2012 06:34 AM
@wesley69 : You have to be in the USA store to be able to install the App. I already had a Canadian Account before. Right after installing the Cisco Connect, before even running the App for the first time, I switched back to the Canadian Store and the Cisco Connect App worked perfectly.
I just installed an App, I will try the Cisco Connect Express when I get home and repost.