06-20-2011 10:25 AM
All you need to do is download the latest version of the Cisco Connect software for your router, and as long as you know your password and server name, you'll be able to reinstall Cisco Connect. it. I didn't have any version of Cisco Connect on my PC since I lost it in a crash. And I still needed the newer software, so it's probably not a registry key problem. My older Cisco Connect kept saying it couldn't find my router. I didn't want to reset my router since I have several devices already configured, and it would have been a real pain to have to reinstall all of them since not all of them can be setup with a USB key. The version of Cisco Connect on my original CD didn't have the brains to stop and ask me for the serve name and password. The newer version did.
If you have trouble reinstalling the new downloaded version of the Cisco Connect software itself, make sure it is completely uninstalled first via the control panel. And if necessary, follow the drastic steps previously outlined in this thread about deleting directories and registry keys. Odds are you won't need to do that and just reinstalling using the newer software should do
BTW, you can log into your router with the user ID of admin along with the server password. If you don't know the password (i.e. you didn't save it somewhere when you set up the first time), you will need to reset your router.
06-22-2011 07:00 AM - last edited on 06-22-2011 08:15 AM by Vince_02
I got the E4200. I had no trouble with Cisco Connect on my Desktop where it is connected and on a good Sony Laptop.
But I have a disaster with an old Dell laptop with Vista. The Cisco program says to upgrade with SP1 and SP2. This couldn't even do the SP1 upgrade. How do I get this to connect to to E4200? It belongs to my girlfriend, otherwise I'd throw it out as I have no desire for a Dell.
Thanks for your help.
(Mod note: Bashing in the forums is not going to help. Thank you.)
06-28-2011 12:08 PM
You don't really need to install that software to configure your routers
You can simply follow instructions here