12-24-2010 09:04 AM
Well I tried and having tried various and sundry combinations of resetting the router, resetting the computer, resetting the modem...I have finally decided to move on to some other more stressing issues. My suggestion to Cisco or whoever designed the Cisco Connect software, that they spend some time reviewing the code (testing??) to determine if ( and there probably is..) an issue in the loading sequence of the software or possibly a bad sequence of code. In any event the problem is more than just one person inadequately loading the CD onto their computer, reference the similar problems being experienced by other users (buyers!!). The Cisco router works just fine...it just that the User Software function does not or at least does not work for me. I do miss using the "Guest" function....but with any flawed system you learn to live with it until something better comes along....thanks for your support...I do appreciate the responses (seriously)...Merry Christmas or whatever you celebrate this time of year.!!
12-26-2010 05:47 PM
I made an account just so I could comment on how badly this Cisco Connect software is. This is supposed to be the user-friendly software GUI equivalent to the web interface that most of the advanced networking users are accustomed to. Yet somehow the key feature: a guest access (separate SSID with password authentication) is in this software and not the other one?
Synching between this and web interface is a nightmare. Cisco even has a bold disclaimer that says if you use the web interface you may not be able to use the Cisco Connect. Fair enough but why does this contain a key feature that the web interface users will not have access to?
The E series is nothing more than a rebrand of the WRT series with Cisco Connect. I do not mind paying for the premium but Cisco (if you are reading this board), shouldn't you test out this software before releasing it?
01-18-2011 03:16 PM
I had same problem after trying to uninstall/ reinstall. My problem was that when it uninstalled, it left behind the registry entry and a folder in C/programs. after deleting those and downloading new software from Cisco web site it installed properly. I Also upgraded firmware.
07-07-2012 01:40 PM
I recently (7/3/12) bought a EA2700 router and an SE2800 switch. I have tried repeatedly installing the Cisco Connect software and it will not install. I have tried to do it from the setup CD, and from a downloaded version and niether will install. In fact when I run the software that I downloaded from the support page it won't even detect that there are existing networks there. With the setupcd at least I was able to get the router set up and running but I can not access the advanced features. When I try I get an http 500 Internal server error. I get this regardless of how I try to access the page (through the software or by manually typing the address).
Any Suggestions would be appreciated.
BTW I am installing this on the following:
Windows 7 ultimate
AMD Athlon X2 4050e
ATI Radeon HD 5450
3 gig DDR2 memory