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mcamille
Posts: 1
Registered: ‎07-21-2011

valet Plus with mac OS 10.7 (Lion)

I recently upgraded my Mac to Lion (MAC OS 10.7. )It appears that I cannot get to my Valet Plus via the Valet Plus application. Instead, I must point my browser to 192.168.1.1 and manage it that way. Has anyone else had this issue? 

greencross
Posts: 490
Registered: ‎05-09-2011

Re: valet Plus with mac OS 10.7 (Lion)

Yes, it's an issue with Lion. Cisco is coming up with a fix for it.

LINK

capt.huffnpuff
Posts: 2
Registered: ‎08-17-2011

Re: valet Plus with mac OS 10.7 (Lion)

When will this fix be available for Lion OS X 10.7.1? I just bought an e1200 today and the install disc does not for support it. It is very discouraging.

remaker
Posts: 41
Registered: ‎11-03-2006

Re: valet Plus with mac OS 10.7 (Lion)

Support for Lion 10.7 is in the latest release of  Cisco Connect Setup Build 1.4.11222.0 and later.

 

Download from the product home page.

 

 

jackseay
Posts: 2
Registered: ‎11-25-2011

Re: valet Plus with mac OS 10.7 (Lion)

I downloaded the latest Connect 1.4(11266.0) It doesn't run at all on my iMac running 10.7.2, and setup fails on my Macbook running 10.7.1. I got the router working using the USB Easy Setup Key, but it didn't inform me of my password. I can't find the password by any means tried so far, so can't use my Touch, iPhone, or Kindle using my wi-fi. If I can't get this fixed soon, I will return the Valet router.

jackseay
Posts: 2
Registered: ‎11-25-2011

Re: valet Plus with mac OS 10.7 (Lion)

I tried live chat, got an answer that worked. Logged in using web browser at 192.168.1.1 left user name blank, used "admin" as password. Wireless tab, Wireless Security subtab, found password: "password". Tried that on all my devices, and it worked. Seems like they could have advised that on a paper included in the package. At least the default password.

Jerry Lineberger
Posts: 4
Registered: ‎12-19-2011

Re: valet Plus with mac OS 10.7 (Lion)

Is there an update on the Lion OS issue yet?

remaker
Posts: 41
Registered: ‎11-03-2006

Re: valet Plus with mac OS 10.7 (Lion)

What version of Cisco Connect are you using, and what is the problem you are experiencing?  Make sore you download the latest version from your product's support page.

Jerry Lineberger
Posts: 4
Registered: ‎12-19-2011

Re: valet Plus with mac OS 10.7 (Lion)

It looks like the Mac OS update for the E1000 is not yet available based on the FAQ page.  I am running Mac OS 10.7.2

Model E1000 Serial number CVN11K8G3809.  Running Connect version that came with purchase.

 

 

Jerry Lineberger
Posts: 4
Registered: ‎12-19-2011

Re: valet Plus with mac OS 10.7 (Lion)

The problem is I cannot access Cisco Connect.  The message that I am getting is 

 

The router works with these operating systems:

- Mac OS X 10.4.9 or later
- Mac OS X 10.5.8 or later
- Mac OS X 10.6.1 or later