12-20-2011 08:32 AM
01-02-2012 03:08 PM
i have the same problem with e1000 and lion. when I try to get on through http://192.168.1.1 it asks for username and password, but i don't remember those! that's the whole reason I am trying to get on cisco connect. any ideas
03-03-2012 08:19 AM
I used all available options I could find in FAQ, downloads, etc. Talked to a polite Cisco Chat representative. Cisco recommends a $30-40 service fee to get assistance to manually setup the Valet since it is outside the warrantee window. Seems Valet Plus (M20) remains unsupported with a solution to be compatible with OS 10.7 (lion).
Very, very disappointing since the Valet was marketed as the easy setup solution. If you are on a Mac running the OS 10.7 (lion) operating system, it is no longer easy. I recommend finding a different router; hopefully one that will fulfill the “easy setup” promise.
03-19-2012 09:55 AM
Yes, I'd like to bump this up - my M20 cannot be managed without going via a virtual PC, which is not exactly the easiest way of going about it. Surely it's not *that* hard to upgrade the software, as it has been done for other routers in the series? Disappointing: it wasn't the cheapest solution but I wrongly assumed that Cisco would be reliable and supportive. It puts me off buying Cisco again.
05-11-2012 06:16 AM
I JUST PURCHASED THIS THINKING IT WOULD BE A BREEZE. WOW I WAS WRONG. I DID MANAGE TO SET UP MANUALLY AND THANKS TO ME DOING ALOT OF RESEARCH I FOUND AN IPOD/IPHONE APP FROM CISCO THAT WORKS WITH THE M20 AND ALLOWS YOU TO MANAGE AND CHANGE PASSWORDS. CHECK IT OUT AS ITS FREE
05-11-2012 12:55 PM
The app is called "Cisco Linksys Connect Express" and if you have iOS or Android devices you can get it free!
For a list of devices supported by Cisco connect on Lion 10.7 see
03-17-2014 01:28 AM
Open any browser, like Safari or Chrome. Type in 192.168.1.1 in the address bar and press enter. It will prompt you for a username and password. Type admin for the username and for the password field, it will be the password of your wireless connection. You should be in the page after that.