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hectoky
Posts: 1
Registered: ‎05-25-2012

Problems installing the software for AM10 Valet Connector

Hi

 

I cannot the CISCO Valet Connector setup,  the error details are:

 

Error description: Install Service
Model name: AM10
Operating system: Windows XP SP 3
Software version: 1.2.10104.2



Thanks,

Héctor



Expert
zee29
Posts: 1,329
Registered: ‎04-22-2012

Re: Problems installing the software for AM10 Valet Connector

Why don't you try to update the drivers of the adapter instead?

 

Please check this link:

http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=60bf6ddc3b5e417a8c72d601b2346552_21484.xml&pid=80&...

dibbler
Posts: 3,173
Registered: ‎09-07-2006

Re: Problems installing the software for AM10 Valet Connector

Before I suggest you for any troubleshooting steps, I would like to ask a question. Is the computer being updated with Windows XP (SP3) over Windows XP (SP2) or its being installed with original Windows XP (SP3)? It it’s being updated then updates then try to install the Windows XP (SP3) with the licensed version. Then try to install the adapter and check the connectivity status.