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Posts: 9
Registered: ‎11-14-2007

Kiss 1600 Problem

Hey, I've a Kiss 1600 Media Player with a Lacie Ethernet Big Disk 1 TB (NAS). Everything works ok, but there are 2 big problems. First of all when I play a HD movie from my NAS its skipped automaticly after ca. 30 minutes to the next movie (very strange), and this is with every movie. So I can't see any HD movie because I won't finish the movie I am wachting. Second problem is that I cant use the option "rewind/fast forward" when I am streaming from my NAS Drive. Does somebody have the same problems ? or maybe a solution ? Thanks anyway.....
Posts: 43
Registered: ‎08-15-2007

Re: Kiss 1600 Problem

I believe u are connected wirelessly.
So there is the problem.

Try connecting with a cable.
And if u will not have the same problem, check out ur router or access point.
Maybe it needs update or a change.
Posts: 8
Registered: ‎11-23-2007

Re: Kiss 1600 Problem

Ok I'm having a similar problem & I'm using a wireless connection. If I'm watching something (not HD btw) the player will skip randomly to the next file. It might happen after 5 minutes or 30. Its extremely frustrating. I'm not a techie but I feel confident its not because I'm using wireless. Signal strength is fine.
Posts: 43
Registered: ‎08-15-2007

Re: Kiss 1600 Problem

Guys,
Wireless can have a great signal, but if connection will be lost for couple of seconds the file will be stopped.


Try with the cable and see if it will solve the problem.
Posts: 9
Registered: ‎11-14-2007

Re: Kiss 1600 Problem

[ Edited ]
Hey Guys, I just want to say that my problem is with a wired ethernet cable. I'm not using wireless, because this is not working at all. So this isn't the problem. I hope somebody can give me a solution. Anyway, I hope the DMA 2200 will be available soon in Europe, because this Media Player has more/better options and support. BTW, don't give any negative reaction about their products, because they will delete the text anyway!

Message Edited by Mertens on 11-25-2007 08:28 AM
Posts: 8
Registered: ‎11-23-2007

Re: Kiss 1600 Problem

I'm glad you posted that Mertens, as it was going to be a real pain for me to try connecting a cable.
 
In any event, the whole reason I bought the KISS1600 was so I could play stuff off my PC over wireless. I can understand how you could get "lag" over wireless but this is something different. Its skipping forward to the next file immediately, so there's no connection problem as such.
Posts: 8
Registered: ‎11-23-2007

Re: Kiss 1600 Problem

I've emailed tech support about the problem. In fairness they were really quick to reply - I'm impressed actually. Hopefully the problem can be solved & I'll report back.
Posts: 9
Registered: ‎11-14-2007

Re: Kiss 1600 Problem

Hey, I've contacted linksys to about all the problems (phone). They adviced me to return the Kiss 1600 with their RMA-service. Because it's proberly a defect in the kiss 1600. When the Kiss 1600 is picked up by GPS, they will send a new one whitin 3 business days. I hope the new one will work, otherwise I hope I can get full refund, so I can buy the new Linksys DMA 2200-EU. I will let you know how things work out.
Posts: 8
Registered: ‎11-23-2007

Re: Kiss 1600 Problem

tech support emailed me suggesting the problem lies with the files I was playing.
 
The suggest I try using MPEG Modifier, which "unpacks" xvid/divx files or something like that. I'm going to give a whirl and see if that works
 
Posts: 9
Registered: ‎11-14-2007

Re: Kiss 1600 Problem

Hey Max01, I don't think this is gonna work. Because when I burn the movie (file) on a DVD, it plays perfectly, whithout any skipping. So this is clearly a streaming problem, and not a wrong codec or bitrate failure. I hope that I'm wrong, but for me it's making sense:smileywink: Good luck.