08-03-2011 06:23 AM
Hi
I am have Network Magic Pro and I have used HDN succesfully during the last year. Now HDN is saying that my subscription expired and when I click on the button to renew I am taken to a TrendMicro web page were there is no information on how to renew HDN. With an expired HDN I can't access the settings and make any parental controls changes. Any help will be appreciated.
Thanks
08-29-2011 09:21 PM
I am having exact same issue and any help is appreciated....
10-06-2011 01:17 AM - edited 10-06-2011 01:18 AM
Has anyone found an answer to how to renew the HND annual subscription.
I tried the below webpage link but it failed to complete the transaction.
The webpage https://store.trendmicro-apac.com/store?Action=Dis
I think only the Trend Micro APAC and US offices have the HND product in the portoflio, but it needs to be renewed by Digital River.
Seems like both Trend Micro and Digital River don't want to support this discontiuned product anymore - unless someone can show me evidence otherwise?
Danny
11-10-2011 08:39 PM
Same problem for me. Very frustrating. If the product is discontinued, they can at least suggest a new product that fulfills the same role.
04-19-2012 09:38 AM
05-04-2012 07:05 AM
Similar problem here, but my subscription should still be active. However, when I try to connect, I get a "Communication failed" (Anmeldung fehlgeschlagen...). TrendMicro points to LinkSys...
Does anyone know an other product which does the same? I need parental control for my home network since my kids have any sort of mobile internet devices...
05-08-2012 05:38 PM
First of all let me know the model number of the router? The Parental Controls feature allows you to set restrictions to the Internet or specific websites on particular computers and devices. There are two (2) ways to successfully block websites and other secured URLs (HTTPS):
1] Enabling Parental Controls through Cisco Connect
2] Enabling Parental Controls on the web-based set up page
Here is the link setting up parental controls to block specific websites:
Second, for the subscription of the Trenmicro you can visit on this link: http://community.trendmicro.com/t5/Home-and-Home-O
06-25-2012 04:28 AM
Please, check this site - http://store.trendmicro-apac.com/store?Action=Disp