02-18-2009 01:57 PM
For those of you who don't want to pay Linksys $9.95/year (after first free year) for remote access to their Media Hub Server, I've figured out a way to get Internet remote access to MediaHub without using https://ciscomediahub.com/ service.
Essentially, you can remotely connect to your MediaHub using the Https interface (of your web browser). Here are the basic steps:
1. Configure the MediaHub so that it has a STATIC (Local) IP Address (e.g., 192.168.1.101). You can do this two ways: (1) by using the MediaHub system configuration utility to configure your MediaHub with a static IP address (see below); or (2) by configuring your gateway router (i.e. the one which provides DNS service to your local devices) to assign a STATIC (Local) IP Address (e.g., 192.168.1.101) to the MediaHub. I'd suggest the second approach. Typically, your gateway router is the one which connects your home network to the internet, and provides DNS service for assigning local network IP addresses to your local network devices. NOTE: For the Media Hub with LCD (model number: NMH405), look up its IP address through the LCD menu. Refer to Status, page 28. For the Media Hub (NMH300 Series), look up its IP address through the router’s web‑based utility. Refer to the router’s documentation for more information.
2. Configure your gateway router to pass traffic (e.g., via port forwarding) to the MEDIAHUB device. To do this, create a rule in your gateway router to forward TCP port 443 and UDP port 443 to the STATIC (Local) IP Address of the MEDIAHUB (e.g., 192.168.1.101).
3. You would also need to know the WAN IP address of your gateway router (which is connected to your home DSL or Cable Modem). Depending on your service provider, this may either be a STATIC WAN IP Address, or a DYNAMIC WAN IP Address. . Every home will have an IP address assigned by your ISP. You can find out what this IP is by visiting http://whatsmyip.org/. Write this IP address down as you’ll need this later.
As an example, we'll assume a WAN IP Address: 222.214.171.124. Once these steps have been done, you can remotely connect to your MediaHub by typing the following in your web browser:
If you do not have a static WAN IP address assigned to you by your ISP, you can get remote access to your MediaHub by signing up and using one of the many free Dynamic DNS services (e.g., www.dyndns.com) to track your current WAN IP Address of your home. You’ll need to set up a Dynamic DNS hostname that will be updated to reflect your changing IP address. Most newer routers have this option where you can setup a free or paid DDNS account with one of the DDNS providers. The router does the job of “pinging” the DDNS server so that any changes in the IP address will be reflected in the DNS table.
Configuring your router to pass traffic to the MEDIAHUB.
You will need to configure your router to forward traffic from the internet to your MEDIAHUB. This process is called port forwarding. When you attempt to connect from the internet, it will look like you are attempting to connect to your router. For the specific services that will be accessing on your MEDIAHUB, we will configure a rule that tells your router to send that information to the MEDIAHUB.
Create a rule in your gateway router to forward TCP port 443 and UDP port 443 to the STATIC (Local) IP Address of the MEDIAHUB (e.g., 192.168.1.101).
Here are some great resources online for this step. The following link will have some information about forwarding ports to the MEDIAHUB. This link will get you directly to the location to pick the router that you have.
You will now need to select the router that you have by the model number. The model number of your router should be listed on a label that is on the bottom of your router. After you select your router, you will be presented with a very long list of applications. You should be able to use the instructions for port forwarding.
After configuring your router to forward the ports, you will use your router's WAN/Internet IP address to connect to your MEDIAHUB from the internet. This will usually be an unusual number compared to what we have seen withing the MEDIAHUB interface. The WAN/Internet IP address should not be in the following ranges.
10.0.0.0 to 10.255.255.255
172.16.0.0 to 172.31.255.255
192.168.0.0 to 192.168.255.255
If the WAN/Internet IP address on your router is within this range, there are 4 possible reasons why this will happen.
1. You have DSL and your modem is configured to be a router as well as a modem.
2. You have telephone service through your ISP and your modem is also a router to service your internet and phone connections at the same time.
3. You have FIOS and you will have a plug in the wall to connect to your router (no modem).
4. Your ISP is using an unusual IP addressing scheme to conserve public IP addresses.
For all of these issues, you will need to contact your ISP to see if these can be resolved. For the first issue specifically, you will need to contact your ISP and get instructions on how to configure the modem to be in “fully bridged” mode. You will also need to get your PPPoE username and password to configure your router to login to your DSL line.
Choose a Dynamic DNS service.
Setting up a Dynamic DNS service is not a required step. It does make it easier to access your MEDIAHUB remotely if you do not have a static IP address assigned to you by your ISP. Most home residential internet connections will be setup to get the WAN/Internet IP address from a random pool of addresses. As it is randomly assigned, your IP address may change every so often. A dynamic DNS service will give you a domain name that you can use as an address to connect to your MEDIAHUB. You will either need to run a DNS updater program installed on your computer or you will need to configure your router as the updater. You may want to check the capabilities of your router from the router manufacturer.
You’ll need to set up a Dynamic DNS hostname (e.g., myMEDIAHUB.selfip.com) that will be updated to reflect your changing IP address. Most newer routers have this option where you can setup a free or paid DDNS account with one of the DDNS providers. The router does the job of “pinging” the DDNS server so that any changes in the IP address will be reflected in the DNS table.
The following are a couple of services that you can get that will help you with this.
When you attempt to connect to your MEDIAHUB from the Internet, instead of typing the IP address from the WAN/Internet port on your router. Without a dynamic DNS service, you will login to your MEDIAHUB using the WAN/Internet IP address on your router.
(*This is an example of the address to login to your MEDIAHUB. You will never see this as valid IP address as the numbers are out of the range of valid IP addresses.)
When using a dynamic DNS account, you would have a nicer domain name to connect your MEDIAHUB (which you can typically chose).
Example (assuming you've created the DDNS hostname: myMEDIAHUB.selfip.com):
07-03-2009 10:10 PM
This is a good point. Has anyone figured out how to get the Mediahub not to display a certificate error if using SSL certifiction?
05-14-2010 12:00 PM
I was sent the process you detailed for accessing my media hub through a static IP address. I performed the steps you identified yet I am still unable to access the Hub using my IP address.
I have the NMH 410 using a Linksys WRT 610N router over a DSL line with Westell 6100 modem.
Yet, I still cannot access the Media HUb. Is there anything you can suggest that I might try to overcome this problem?
03-28-2011 08:49 AM
tried this but the WAN IP is not automatically updated. I guess because the mediahub has no built-in DDNS? I have cisco linksys WVC210 camera & the DDNS works coz inside the camera configuration I can set the DDNS details. But for the mediahub, I do not see any field/option to set the DDNS. appreciate your help guys...
03-28-2011 08:51 AM - edited 03-28-2011 08:52 AM
@ dutch184: did you put the port number after the WAN IP address? (ex. 126.96.36.199:8000)
03-31-2011 08:48 AM
The problem I had last year I have overcome. I can now access my Media Hub "remotely" using the dyndns.org process. Prior to that I was able to access the Hub using "https://WAN IP:443". Using the dyndns.org process eliminates the problem of ever changing (dynamic) IP address changes.
On my original problem it seemed my ISP had router settings for 192.168.1.1 and my home router address was 192.168.2.1 All of the port forwarding updates were being made on my home router, but the ISP settings remained static. Once we "bridged" the DSL modem it made the ISP router transparent to everything and now not only can I can view the WAN IP address on my home router, but "remote" access to my Media Hub is seamless and slick.
Unfortunately, although I can access the Hub I cannot play the videos. Videos are the only media I have stored on my Media Hub. As others have mentioned, there is no help from Linksys support and thus far I have not received any replies from anyone here in the forum. In fact, I think I will post a separate Forum Media Hub issue specifically for this problem.
08-09-2011 06:40 AM
ducth the problem is that if you go to your media hub from yourname.dyndns.org you will see the web interface but if you try to see an album of photos the media hub try to get them by going to 188.8.131.52 <-- Linksys in California so if anyone know how to bypass that would be good lol