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jpsolinsky
Posts: 1
Registered: ‎01-31-2011

Print Server WPSM54G will not recognize a Canon MF5770 multifunction printer

As the subject heading indicates, my new printserver will not recognize the canon printer above.  Installation and configuration went smoothly other than the print server does not reconize the printer. I tried linksys live chat support but they tell me that they have limited resources and can't help with my problem.  Has anyone come across this difficulty and is there a fix?

Carrot
Posts: 3,271
Registered: ‎09-07-2006

Re: Print Server WPSM54G will not recognize a Canon MF5770 multifunction printer

Connect the printer to the print server. Connect the print server to the router. Make sure that USB light on the print server is turned ON. Power cycle the router and the print server.

Press the reset button on the print server for 5 seconds and see if you can get the print out. The print will contain the IP address  and other settings of the print server.

If you get the print out then you can open the setup page of the print server manually.

You will also need to add the printer port on the computer.