07-08-2012 07:09 PM
Date: July 8, 2012
I don't understand why its so hard to find a decent router. I stayed with the Linksys/Cisco product family for years since my companies all used Cisco VPNs and in the recent past not all routers were compatible.
I got a good nine months of activity out of the e1500 before the inevitable started: every four weeks the router would die. Troubleshooting these issues is a major pain. All of the indicators showed traffic flowed normally so I'd spend hours unplugging the modem, the computer, the router and trying various combinations to find the source of the problem. Ultimately I realized it was always the e1500. For fixes, sometimes the reset button would work, sometimes it wouldn't. Sometimes renewing the IP through the web interface would work, sometimes it wouldn't. Sometimes powering down for a half hour or so, or some variant of all three.
Now this isn't exactly a deal breaker with wireless routers. Almost every one I've owned, whether from Netgear, Belkin or Linksys would need a manual restart on occasion, but the e1500 crashed too frequently for my tastes.
The really damning "showstopper bug" is really in the firmware. The e1500 has an obscure feature, buried in the Applications and Gaming submenu called WMM or QoS which when enabled slows wireless connections down to near dial-up speeds. While this is solved by by simply disabling the feature, it may take hours for someone to track down the cause. And whenever you update the firmware the feature will be re enabled.
By this point VPN support is practically standard among modern routers so I had no qualms about jumping ship from Linksys. I just with some company would release a decent, long lasting router.
07-10-2012 03:41 PM
That is sad to note that the router was not able to meet your expectation. We all know that routers will have their own lifespan but one that crashes too many times than expected is not normal. It could have been a "bug" and I really hope cisco will be able to fix this concern. Were you able to get a replacement for that one? I hope that newer routers will be up to the challenge of providing better and faster internet connection.