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Stogner
Posts: 2
Registered: ‎06-23-2007

Dear Linksys, My one week old Linksys EF3116 has stopped...

Dear Linksys,

My one week old Linksys EF3116 has stopped working.  It is fed a Internet connection from a Linksys BEFSX41 Firewall router.  The EF3116 then switches to support 4 computers and a Linksys WAP54G that is connected to it.

The EF3116 appears to power up (and run diagnostics) but does not provide a connection to any of the devices connected to it.

Is there any way to reset or test this device further ?  You manual provides no
advice.

Thanks,

Lee Stogner
l.stogner@ieee.org
Corleone
Posts: 2,785
Registered: ‎09-07-2006

Re: Dear Linksys, My one week old Linksys EF3116 has stopped...

make sure the physical connection is fine between the switch and the router...check whether the computer works fine when connected to the router directly...
also , check whether the computer gets an ip add when it is connected to the switch and the switch is connected to the router..
Stogner
Posts: 2
Registered: ‎06-23-2007

Re: Dear Linksys, My one week old Linksys EF3116 has stopped...

All of my computers work fine when connected directly to the Firewall router but not when the connection is extended through the switch.  Several questions,
 
On the switch, is one port better than another for supporting the connection between switch and router ?
 
Thanks,
 
Lee