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Pup_Tentacle
Posts: 3
Registered: ‎03-23-2007

EG24M password recovery

Need to recover or reset the password on a EG24M switch. 
 
The reset button on the back merely causes a reboot of the switch not a return to factory defaults.
 
Linksys has been less than helpful and knowledgable about this unit.
 
I can login as guest and view the config (VLANS, Trunking, port speed, etc.) but guest is only allowed to view.
 
Help
 
Thanks in advance,
Ricewind
Posts: 3,013
Registered: ‎09-07-2006

Re: EG24M password recovery

Did you tried holding this reset button for 1 min? This should reset it to factory default settings.

Pup_Tentacle
Posts: 3
Registered: ‎03-23-2007

Re: EG24M password recovery

Held the reset button for 1 minute no luck. Then for 1.25 minutes no luck.
 
Is there a way to upload a new IOS with out admin privledges?
 
Thanks for the suggestion.
Posts: 26
Registered: ‎07-09-2006

Re: EG24M password recovery

You may try the following.
 
Step 1: Access the switch via console.

Step 2: Power cycle the switch. When you see the “Booting Now ….” Message, press “d” then “c”.

Step 3: Press “ENTER” and login using the default user name and password.

Pup_Tentacle
Posts: 3
Registered: ‎03-23-2007

Re: EG24M password recovery

Thanks, will try this later today.
 
Linksys tech support has told me there is no way to recover the password/reset to defaults and that I should RMA the switch (probably at our expense). This switch is critical to our operation. Can't just yank it out and have the network down for an undetermined length of time.
 
Thanks again,
 
Pup