02-23-2010 01:17 PM
The problem with "Forbidden" may be caused by your browser - possibly try another browser.
Your browser must be set to always ask for password ... your seems to use "user" credentials also to "admin" pages ...
About the customization ... the PAP2T-NA (or better any -NA version of SPA / PAP adapter shall say "Customization: Open. If your adapter says "Pending" it is possible you have been sold non-NA unit (locked or customized by VoIP operator).
But first check the above ... default login to USER section is with username "user", the ADMIN section user "admin" - no passwords.You may also try to reset unit to factory defaults using IVR on connected phone.