06-08-2007 04:52 AM
I recently bought an SPA 2102. Of course it is unlocked (I have full access to user and admin). The Software Version is 3.3.6. The Hardware Version is 1.2.5(a). Everything is working fine. I went to www.linksys.com to upgrade the firmware. I noticed that current firmware is 5.1.9 dated 04/03/2007. I was a little bit surprised with the huge gap between the current 3.3.6 in my SPA 2102 and the 5.1.9 posted on Linksys website as I bought my SPA 2102 a month ago. Nevertheless, I tried to update the firmware I provide the IP address for my SPA (the same one I use to gain access to the setting webpage). However I received a message “upgrade fail: No response from SPA”.
I have a feeling that my SPA is a SPA 2100 disguised in SPA 2102. When I went to SIPURA website, I found that the latest firmware for SPA 2100 is 3.3.6. The way I understand it is the SPA 2100 is phasing out and replaced by SPA 2102. I will be concerned that I will have a sort of a phased out device.
I called Linksys technical support and they were slightly above useless. The guy told me to contact my VoIP provider to upgrade the firmware. I told him I have no VoIP provider as the ATA is unlocked. He put me on hold for long time until the call got disconnected. Usually I don’t count on telephone technical support. Anyhow this is not the issue.
Here are my questions:
1) Did I miss something that prevented the upgrade of SPA 2102 to the 5.1.9 firmware? What settings I should look for to allow the firmware upgrade?
2) Should I upgrade my SPA 2102 to the 5.1.9 or I am considered part of the SPA 2100 family rather than the SPA 2102?
3) If I am actually an SPA 2100 in a SPA 2102 box, will I damage my hardware or make it functionless if I upgrade to 5.1.9?
06-08-2007 06:01 AM - edited 06-08-2007 06:01 AM
Message Edited by Scorpio-cz on 06-08-200703:03 PM
06-09-2007 08:58 AM
08-09-2007 08:51 PM
08-11-2007 05:28 PM
02-12-2008 05:10 AM
02-13-2008 05:33 AM
Krishna, this worked for me. I just connected my computer directly to the LAN/Ethernet port of the SPA-2102 and run the firmware upgrade executable file. I initially had the same problem since my computer was connected to the main router.
02-17-2008 04:43 PM
02-19-2008 12:38 AM