SPA2100 on Virginmedia

[Roy_Soper]

I have an unlocked SPA2100 running on the Virgimedia broadband service and while I have managed to get it working through various manuals I've found there are a few calls that give some funny problems that makes me think I need to fine tune the config.

Has anyone got one of these working in ViginMedia or have setting specific to UK use that can help me? For the most part it seems to work properly but with some calls I get the following:-

Ring tone duplicates (you can hear tow ringtones sometimes)

When answeing second ringtone continues for 10 or 15 seconds

Other person can sometimes hear this second ringtone when answering.

People calling me hear a second ringtone but I don't

Calls can take a long while to connect (sometimes you don't hear anything until person picks up)

Any help appriciated.

[blueiced]

You May try to check your regional setting for your SPA2100. I Believe this is the reason why the rings are like that.

Below are the regional Settings For UK.

Dial tone: 350@19,440@

22;

10(*/0/1+2)

Ring back: 400@20,450@

20;*(.

4/.2/1+2,.4/2/1+2)

Busy tone: 400@20;

10(.375/.375/1)

Reorder tone: 400@20;

10(*/0/1)

SIT 1 tone: 950@16,1400@

16,1800@

16;

20(.330/0/1,.330/0/2,.330/0/3,0/1/0)

MWI dial tone: 350@19,440@

22;

10(.75/.75/1+2)

CWT1 cadence: 30(.1/2)

CWT2 cadence: 30(.25/.25,.25/.25,.25/5)

CWT frequency: 400@10

Ring 1 cadence: 60(.4/.2,.4/2)

Ring 2 cadence (used for BT Call Sign): 60(1/2)

Ring 3 cadence (used for BT Ring Back): 60(.25/.25,.25/.25,.25/1.75)

Ring 4 cadence: 60(.4/.8)

Ring 5 cadence: 60(2/4)

Time Zone: GMT

FXS Port Impedance: 370+620||310nF

Caller ID Method: ETSI FSK With PR(UK)

Daylight Saving Rule: start=3/1/

7/2:0:0;end=10/1/

7/2:0:0;save=1:0:0

[Roy_Soper]

Thanks for this, there seems to be some more UK specific settings you have listed that I hope will fine tune the SPA2100. I've copied down the settings and I'll try them out this evening and will post back an update.

[Roy_Soper]

Tried the suggested settings but they didn't work, no dial tone just noise. Had to return them to the original config. Looking at the differences each of my settings has a - after the @ symbol. I took these out to try but the unit didn't work until I put them back in. A caller today said they could hear the ring tone when they called me, they tried twice and it happned both times but I couldn't hear it.

Below are my current working Voice Regional Settings do you see any problems or anyone else reading this post. Would be interesting to compare against someone with a service provider supplied version.

Voice – Regional Settings
Call Progress Tones
Dial Tone: 350@-19,440@-22;10(*/0/1+2)
Second Dial Tone: 420@-19,520@-19;10(*/0/1+2)
Outside Dial Tone: 420@-16;10(*/0/1)
Prompt Tone: 520@-19,620@-19;10(*/0/1+2)
Busy Tone: 400@-20;10(.375/.375/1)
Reorder Tone: 400@-20;10(*/0/1)
Off Hook Warning Tone: 480@-10,620@0;10(.125/.125/1+2)
Ring Back Tone: 400@-20,450@-20;*(.4/.2/1+2,.4/2/1+2)
Confirm Tone: 600@-16;1(.25/.25/1)
SIT1 Tone: 950@-16,1400@-16,1800@-16;20(.330/0/1,.330/0/2,.330/0/3,0/1/0)
SIT2 Tone: 914@-16,1371@-16,1777@-16;20(.274/0/1,.274/0/2,.380/0/3,0/4/0)
SIT3 Tone: 914@-16,1371@-16,1777@-16;20(.380/0/1,.380/0/2,.380/0/3,0/4/0)
SIT4 Tone: 985@-16,1371@-16,1777@-16;20(.380/0/1,.274/0/2,.380/0/3,0/4/0)
MWI Dial Tone: 350@-19,440@-22;10(.75/.75/1+2)
Cfwd Dial Tone: 350@-19,440@-19;2(.2/.2/1+2);10(*/0/1+2)
Holding Tone: 600@-19;*(.1/.1/1,.1/.1/1,.1/9.5/1)
Conference Tone: 350@-19;20(.1/.1/1,.1/9.7/1)
Secure Call Indication Tone: 397@-19,507@-19;15(0/2/0,.2/.1/1,.1/2.1/2)
Feature Invocation Tone: 350@-16;*(.1/.1/1)

Distinctive Ring Patterns
Ring1 Cadence: 60(.4/.2,.4/2)
Ring2 Cadence: 60(1/2)
Ring3 Cadence: 60(.25/.25,.25/.25,.25/1.75)
Ring4 Cadence: 60(.4/.8)
Ring5 Cadence: 60(2/4)
Ring6 Cadence: 60(.2/.4,.2/.4,.2/4)
Ring7 Cadence: 60(.4/.2,.4/.2,.4/4)
Ring8 Cadence: 60(0.25/9.75)

Distinctive Call Waiting Tone Patterns
CWT1 Cadence: 30(.1/2)
CWT2 Cadence: 30(.25/.25,.25/.25,.25/5)
CWT3 Cadence: 30(.1/.1, .3/.1, .1/9.3)
CWT4 Cadence: 30(.1/.1,.1/.1,.1/9.5)
CWT5 Cadence: 30(.3/.1,.1/.1,.3/9.1)
CWT6 Cadence: 30(.1/.1,.3/.2,.3/9.1)
CWT7 Cadence: 30(.3/.1,.3/.1,.1/9.1)
CWT8 Cadence: 2.3(.3/2)

Distinctive Ring/CWT Pattern Names
Ring1 Name: Bellcore-r1
Ring2 Name: Bellcore-r2
Ring3 Name: Bellcore-r3
Ring4 Name: Bellcore-r4
Ring5 Name: Bellcore-r5
Ring6 Name: Bellcore-r6
Ring7 Name: Bellcore-r7
Ring8 Name: Bellcore-r8

Ring and Call Waiting Tone Spec
Ring Waveform: Sinusoid
Ring Frequency: 25
Ring Voltage: 70
CWT Frequency: 400@-10

Control Timer Values (sec)
Hook Flash Timer Min: .1
Hook Flash Timer Max: .9
Callee On Hook Delay: 0
Reorder Delay: 5
Call Back Expires: 1800
Call Back Retry Intvl: 30
Call Back Delay: .5
VMWI Refresh Intvl: 0
Interdigit Long Timer: 1
Interdigit Short Timer: 1
CPC Delay: 2
CPC Duration: 0

Miscellaneous
Set Local Date (mm/dd):
Set Local Time (HH/mm):
Time Zone: GMT
FXS Port Impedance: 370+620||310nF
Daylight Saving Time Rule: start=3/1/7/2:0:0;end=10/1/7/2:0:0;save=1:0:0
FXS Port Input Gain: -3
FXS Port Output Gain: -3
DTMF Playback Level: -16
DTMF Playback Length: .1
Detect ABCD: Yes
Playback ABCD: Yes
Caller ID Method: ETSI FSK With PR(UK)
Caller ID FSK Standard: bell 202
Feature Invocation Method: Default

[blueiced]

you may try to factory reset first the settings over the SPA2100 and just register the VOIP account and check if that would make a differencce.

[Roy_Soper]

No the standard settings are US biased for dial tone, ring tone, call plan etc etc and it didn't really work at all. I think I have it close now but there are a few odd ball issues that happen sometimes but not all the time which makes me wonder if it's the SPA here or just a Virgin broadband clitch at times. That said when I use Skype it's perfect so that's what I'm comparing it with really.

When I originally bought this SPA2100 I thought it was a straight VOIP box and in common use here in the UK. When trying to set it up I found out that they are not normally sold to the public but under OEM arrangements with telecom companies who pre-configure them to work only on their systems and then lock them down. (well that's what Linksys said to me)

I thought maybe more of these were in use in the UK, certainly the two line support in one box is great as I run two different numbers for me and my wife for different company home calls. With the Tesco VOIP service and paying £2.95 a month we get all land line calls to 01 02 03 numbers free, even mobile calls are only 10p a minute and if there are a number of them you can buy an add-on to get them cheaper. My wife has been doing business calls all afternoon and it's cost 94p.

So if anyone else has an SPA2100 on the Virginmedia network or uses Tesco VOIP with this box would be interested in any settings they have found that work well.