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denlai
Posts: 4
Registered: ‎08-27-2009

SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

spa2102 behind d-link router dir-615 (h/w  C1, f/w  3.11NA).  voip sync up.  calls out, death silence, called party not ring. called  in, it rings, but death silence when  off-hook, calling party still ring.  Any advice?  

 

 

sk8erboi
Posts: 406
Registered: ‎12-25-2008

Re: SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

You might be experiencing NAT problems with the SPA2102. Try to make the “NAT Mapping Enable” and “NAT Keep Alive Enable” into “Yes”, “Network Jitter Level” to “Extremely high”. Try to make sure that the SIP ports are being opened by the Dlink router. By default it is 5060-5061.
denlai
Posts: 4
Registered: ‎08-27-2009

Re: SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

Hi sk8erboi , Thank you for your suggestion. However, I tried and nothing help. The problem is still the same.
Scorpio-cz
Posts: 434
Registered: ‎04-03-2007

Re: SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

Hello denlai,

switch off the SIP-ALG feature on your dlink dir-615 device (yes, it has it, and yes it destroys the SIP communication)

Change your local SIP ports in SPA-2102 to something non-standard (6780/6781 may do the trick) just to make the test.

denlai
Posts: 4
Registered: ‎08-27-2009

Re: SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

Hi Scorpio-cz, I tried before. the problem is the same. Anyway, Thanks.
gakvid
Posts: 1
Registered: ‎03-09-2010

Re: SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

Hi Denlai,

 

 I found out that D-limk  released new 3.12NA March frameware (DIR615C1_FW312NA.bin) for your router.

I've installed it, and everything works great.... without any configuration Smiley

You can download this frameware from here: http://www.mediafire.com/?fyohzhdtgmw

Follow the next steps:

Firmware Upgrade Instructions
------------------------------------------
- Save the file on your computer desktop - somewhere that can easily be browsed to, extract and seperate the .bin file.
- Please ensure that this computer is physically connected (ie: wired) into the router in port #1, 2, 3 or 4.
- Open your web browser (Internet Explorer, Netscape, Mozilla etc).
- In the address bar, type in http://192.168.0.1. The username is 'admin' and by default the password is left empty unless you set a password. Click Ok.
- You should be in the router configuration page.
- Click on the Tools tab. On the left side click on the Firmware button.
- Click on Browse and browse to the file saved earlier. 
- Click Apply.
- You should get a 'The device is restarting...' message.  Wait 10 seconds then click Continue.

After this you might need to configure the router back for your Internet Service Provider settings.

 

Hope it was helpful

denlai
Posts: 4
Registered: ‎08-27-2009

Re: SPA2102 UNABLE IN/OUT CALL BEHIND THE D-LINK DIR-615, HARDWARE-C1; FRAME:3.11NA

Hi gavid,

 

I downloaded and tested.  It works.  Thank you .