12-31-2009 01:24 PM
I've recently changed my router, and since then though I have dial tone and I can receive calls, they don't connect. When calling, it isn't actually dialing the number, and when answering, there is no sound though it says it's connected. Before changing the router it worked fine. Is there any settings I need to adjust on it to make this work?
01-01-2010 05:40 PM
By default, all router ports are closed to incoming traffic. You'll have to forward VoIP ports on your new router. Check your VoIP provider's website or google search it. Normally, VONAGE suggest forwarding 5060-5070 and 10000-25000 UDP ports.
Hope this helps!
01-02-2010 06:27 PM