Posts: 27
Registered: ‎10-22-2008

SPA400 Voice Mail Issue

On one linksys phone in our system we cannot get voice mail messages to play back from the SPA400. It claims there is one new message but when it tries to play back the message it just disconnects. Is the message corrupt? How can this be fixed?
Posts: 180
Registered: ‎06-18-2009

Re: SPA400 Voice Mail Issue

You may try to delete all the voicemail message first on the SPA400.(Refer to admin guide on managing Voicemail) after deleted and the 1 new message is still there try to create a new userid for the phone and use that. Check if you will still be having the same problem.