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bryanisnetworking
Posts: 8
Registered: ‎09-21-2009

SPA8000 CID Problem

Ver 6.1.3

This doesnt happen all of the time.  Sometimes when I receive an incoming call on my phone system the caller id will show my own caller id number instead of showing the persons caller id that is calling into the spa 8000.  Im using FreePBX with a spa8000 then coming into my PBX. 

 

Why would an incoming call show my own caller id information and not the callers?

blueiced
Posts: 180
Registered: ‎06-18-2009

Re: SPA8000 CID Problem

It could also be a problem with the VOIP provider. Since the device was able to detect other callers. I could recommend you try to use other VOIP Accounts just to isolate the problem. Or try to setup some PBX Softwares like brekeke to isolate the problem.