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jfalknor
Posts: 7
Registered: ‎07-25-2009

UTA200-TM Firmware 1.01.08 timestamp bug

I am using T-Mobile @Home service. I was given an UTA200-TM HiPort Adapter.

 

Firmware 1.01.08 has a major timestamp bug.

 

Status: Current Time: Not Available

 

I tried flashing fimware 1.01.04.

 

Status: Current Time: Came up with correct date and time.

 

Firmware 1.01.04 timestamp works perfectly.

 

However, the UTA200-TM reflashes itself to 1.01.08. How aggravating!

sk8erboi
Posts: 406
Registered: ‎12-25-2008

Re: UTA200-TM Firmware 1.01.08 timestamp bug

For this, I suggest try to contact Tmobile tech support to report about this problem and seek their opinion why this is happening.
jfalknor
Posts: 7
Registered: ‎07-25-2009

Re: UTA200-TM Firmware 1.01.08 timestamp bug

I contacted TMobile tech support. The problem was escalated to their engineering department.

 

I posted here too for the firmware is provided by Linksys. Linksys Tech Support has to be made aware of this issue as well, thus this post.

jfalknor
Posts: 7
Registered: ‎07-25-2009

Re: UTA200-TM Firmware 1.01.08 timestamp bug

Linksys/T-Mobile have decided it must be my UTA200-TM Phone adapter. T-Mobile is sending out a replacement unit.

 

I suspect that the replacement will have the same problem.

 

I will keep all of you posted.

jfalknor
Posts: 7
Registered: ‎07-25-2009

Re: UTA200-TM Firmware 1.01.08 timestamp bug

Tech Support,

 

The hardware was not the problem.

 

The problem is that there is a major bug in the time-stamp under firmware version 1.01.08:

“Status-Router-Current Time: Not Available”.

 

Under firmware version 1.01.04:

“Status-Router-Current Time: Correct Date and Time”.

jfalknor
Posts: 7
Registered: ‎07-25-2009

Re: UTA200-TM Firmware 1.01.08 timestamp bug

Tech Support:

 

The UTA200-TM hardware is not the problem.

 

The problem is that there is a major flaw in the time-stamp under firmware version 1.01.08:

“Status-Router-Current Time: Not Available”.

 

Under firmware version 1.01.04:

“Status-Router-Current Time: Correct Date and Time”.

 

Further testing:

 

Kbhonline did some troubleshooting and he figured out the flaw even deeper.

 

When you assign a static address to the WAN port, the time service, for some reason does not operate.

 

Just for fun he set the UTA200-TM to act as a DHCP client, rebooted and, voila, it all came up, including the time.

 

He then started to make my changes, one change at a time and reboot.

 

When he changed the WAN setting from DHCP to Static, no time request went outbound.

 

All other services worked fine, just no correct time.

jfalknor
Posts: 7
Registered: ‎07-25-2009

Re: UTA200-TM Firmware 1.01.08 timestamp bug

Linksys is testing a unit as I speak. He is going to check the timestamp issue when the UTA200-TM is in DHCP mode and Static mode.

 

He will call me with the results either later today or on Monday of next week.

 

I'll keep you all informed of the results from Linksys.

jfalknor
Posts: 7
Registered: ‎07-25-2009

Re: UTA200-TM Firmware 1.01.08 timestamp bug

Linksys Tech was able to replicate the bug. He has escalated the matter to Engineering.
ageorgiev
Posts: 1
Registered: ‎01-11-2010

Re: UTA200-TM Firmware 1.01.08 timestamp bug

Here it is 2010 and still no solution.