Thanks forsaken for the link. I find it interesting that the site says "If you’re using a web-based E-mail account such as Yahoo! Mail and Google Mail, you can login to your email account to obtain the necessary settings." I tried doing everything but it is still not working. I used the information from http://mail.google.com/support/bin/answer.py?answer=13287 Perhaps I have the wrong POP3 User ID or SMTP User ID and password? (I have just been using my gmail address with my login password).
Since GMail forces TLS and uses no standard ports, it's not surprising it won't work.. I don't think the phone can do TLS (somebody has an email server that does TLS but operates on the default SMTP/POP3 ports?). If you have a mail server not using standard ports (but not using encryption), you can try if specifying the port number as part of the server name works, e.g.
This syntax does work for the SIP proxy so it might work for Email as well.
There are two essential pieces to tracking down a problem with your VoIP equipment:
The configuration of every device involved SIP protocol traces
And don't forget: there's no such thing as giving too much information when describing a problem.
Yes, tech support is no help, but the answer is usually simple.
All you need is to forward the gmail account to a short non-ssl account, such as one provided free by your ISP, but keep the gmail address as the reply-to value. The ISPs' email addresses generally are POP and non-SSL, so fine. (If you do not have an ISP, a friend with one can likely give you an email account for free.) If you/he/she ever changes ISP, simply forward the gmail to your next accou8nt and change the settings.
Now, how can one get the WIP300 to download email automatically, or advise one of a mssg. ready to download?