Reply
cocovios
Posts: 2
Registered: ‎12-07-2009

Linksys SPA922 not registering to call manager - Failed403

[ Edited ]

Hi,

i am trying to register an SPA922 on Callmanager 6.1.3.3190-1 and i always get a Registration State: Failed403.

Inside call managers inteface i get a "rejected" message and the ip address of the phone is recognized correctly.

I also use LDAP configuration on the ip-phone and works great.I am able to use the directory on the phone and find other users.

i have done many settings in the ext1 tab but with no success.

In the call managers interface i used the "third-pary sip device" to assosiate the spa922.Also i used user name on ownerid, digest name and line assosiation.

 

The setup i used in ext1 tab is

 

Proxy: " ip of my call manager"

User id: "my active directory user id"

password: "my active directory password"

Use Auth id: yes

Auth Id: "same as user id"

i also tried to configure DNS and Domain in System tab but i had same results.

 

in phone tab 

LDAP Dir Enable: yes

LDAP Server: LDAP server

LDAP Client DN: dc="my domain",dc=com

LDAP username and password.

LDAP Auth Method: Digest md5

 

 

If there is step by step for what i have to do in the Call Manager and then to my SPA922 to correct this problem please let me know.

Thanks

Co

 

Message Edited by cocovios on 12-07-2009 07:47 AM
Message Edited by cocovios on 12-07-2009 07:48 AM
sk8erboi
Posts: 406
Registered: ‎12-25-2008

Re: Linksys SPA922 not registering to call manager - Failed403

Based on the research I made, I think the SPA9xx usnit might not work for LDAP. Here’s a link that discusses the SPA-941 unit with the Callmanager 6.1.3.3190-1: 

 

https://www.myciscocommunity.com/message/9919;jsessionid=AA354B63F4081743C394EE0F224492A7.node0 

 

I suggest contacting Cisco Tech support to further look into your concern. I believe this unit belongs to the business series devices that Cisco is now supporting. Try to go to this link for the other business series devices and the site where you can get hold of Cisco for support: 

 

http://www.cisco.com/web/products/linksys/index.html

cocovios
Posts: 2
Registered: ‎12-07-2009

Re: Linksys SPA922 not registering to call manager - Failed403

i did not read this link because I have solved the problem!!! its working perfectly.

 

Thanks anyway.

testing1234
Posts: 4
Registered: ‎03-12-2010

Re: Linksys SPA922 not registering to call manager - Failed403

Hi cocvios,

I'm trying to configure SPA-942 with CUCM 6.X and I'm getting the same error.

Can you pls help?

Thanks.