12-07-2009 07:31 AM - edited 12-07-2009 07:48 AM
i am trying to register an SPA922 on Callmanager 22.214.171.12490-1 and i always get a Registration State: Failed403.
Inside call managers inteface i get a "rejected" message and the ip address of the phone is recognized correctly.
I also use LDAP configuration on the ip-phone and works great.I am able to use the directory on the phone and find other users.
i have done many settings in the ext1 tab but with no success.
In the call managers interface i used the "third-pary sip device" to assosiate the spa922.Also i used user name on ownerid, digest name and line assosiation.
The setup i used in ext1 tab is
Proxy: " ip of my call manager"
User id: "my active directory user id"
password: "my active directory password"
Use Auth id: yes
Auth Id: "same as user id"
i also tried to configure DNS and Domain in System tab but i had same results.
in phone tab
LDAP Dir Enable: yes
LDAP Server: LDAP server
LDAP Client DN: dc="my domain",dc=com
LDAP username and password.
LDAP Auth Method: Digest md5
If there is step by step for what i have to do in the Call Manager and then to my SPA922 to correct this problem please let me know.
12-08-2009 01:15 PM
Based on the research I made, I think the SPA9xx usnit might not work for LDAP. Here’s a link that discusses the SPA-941 unit with the Callmanager 126.96.36.19990-1:
I suggest contacting Cisco Tech support to further look into your concern. I believe this unit belongs to the business series devices that Cisco is now supporting. Try to go to this link for the other business series devices and the site where you can get hold of Cisco for support: