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indiver
indiver
Posts: 4
Registered: ‎12-11-2009

Linksys spa941 not taking ip address

‎12-14-2009 10:17 PM

Hi Everyone,

 

Presently I'm dealing with linksys spa941 phones. The problem is i configured the spa941 with enabling DHCP.The Phone registered well and i can make the calls.The IP assigned by DHCP is 192.168.3.xxx. I Changed my network and restarted the phone,still the phone is taking the same ip 192.168.3.xx. It was not automatically switching to other network such as 192.168.1.xxx. Can any one why it happens. My firmware is updated to 5.1.8. Is it problem with firmware of spa941.

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sk8erboi
sk8erboi
Posts: 406
Registered: ‎12-25-2008

Re: Linksys spa941 not taking ip address

‎12-15-2009 02:52 PM

I suggest completely resetting the SPA-941 unit. Reseting it should delete any TCP/IP memory of the unit and by default is DHCP. It should get a DHCP IP address from your DHCP server. If still the same, consider now that the firmware might be a problem. Try to reflash the firmware and reset the unit again and test if you have the same problem.  

 

Other than this, I suggest contacting Cisco Tech support to further look into your concern. I believe this unit belongs to the business series devices that Cisco is now supporting. Try to go to this link for the other business series devices and the site where you can get hold of Cisco for support: 

 

http://www.cisco.com/web/products/linksys/index.html

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