03-05-2009 08:04 AM
03-05-2009 01:30 PM
Linksys FAQ states:
Leaving power on the phone of course, and unplugging the Ethernet doesn't allow access to voice menu via (****); I am able to access the phone menu and select 8.VoiceMail which prompts for the password, but entering 73738# returns a wrong password response.
We received 10 of these phones from our property managers as a signing bonus for our new offices because they new these phones would work with our voip services. Half of the phones did not have passwords and are already configured along side our Polycom SIP Phones, the remaining have this password issue.
My definition of potential hard boot process as an example; is holding down some sort of a rest button or internal jumper setting and powering it up to clear the onboard PROM, EPROM, EEPROM, etc.
Thanks for your response!
03-07-2009 12:48 PM
that hard reset mentioned on the FAQ site is applicable to the VoIP adapters like SPA2102/3102/3000/1001 etc. SPA9xx IP phones' reset is through the Menu on the LCD. there's no reset buttons on the IP phones nor any jumper settings that I know of (unless someone out there has tried it)
those 5 phones that have password issues has been locked by a provider or its' previous owner -- if you can have it replaced then do so
03-11-2009 03:41 PM
The property managers said the previous tenant did a midnight disappearing act leaving the phones, so there is no chance of getting passwords from them.
Hate to just toss them away, but there seems to be no other option.
Thanks for your feedback!
03-12-2009 06:46 AM
that's too bad...maybe you can try this recovery tool.. i forgot to mention it last time..just download it from the link below, extract the file and run it..select Recover Firmware..hopefullt if it communicates with your SPA it also totally deletes all previous config
btw: even though this is for SPA942 it can also be used in SPA922 IP phones