"server connect failed" error - CIT 400

[jessyaji]

Would appreciate some help with this one:

My CIT 400 handset does not seem to be able to connect to the base station. I get the error "server connect failed" when I try to sign in to Skype. No blue light flashing on the base station(during sign in or otherwise) either. Have tried resetting the base, resetting the handset, but no luck ...although the blue light on the base does flash once when it is reset. Any pointers please?

[silver_swan]

Hi! do you have a PSTN line or landline plug-in to the device?  Can you receive landline calls from CIT400?  You may also try to access the setup page for the device and check the skype configuration.  Just enter the IP address of the device on your browser and use admin for the username an password.  Check on the Skype page the status of your account.  You may try different Skype account to check if it will work.

[jessyaji]

Thanks, Silver Swan ...that did work out !

[silver_swan]

your welcome!!!

[lili_sapir]

hi,

i have almost the same problem with my wireless cit400.

i get 'connection failed' message when i try to connect to skype.

i can still recieve and make landline calls though...

when i try to access the network configuration on the device menu  i see that nothing has values as before. it's all set to 000000 on IP, GW, DNS...

can you guide me on how to solve the problem?

thanks