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brent1975
Posts: 2
Registered: ‎01-11-2010

Caller Id spa8000

When the phone rings we get our caller id not the callers infomation. Please HELP!
blueiced
Posts: 180
Registered: ‎06-18-2009

Re: Caller Id spa8000

What other Informations are you looking for aside from the caller id?
bryanisnetworking
Posts: 8
Registered: ‎09-21-2009

Re: Caller Id spa8000

Im having the same problem.  On an Incoming call using a SPA8000, sometimes I get my own CID in the display instead of the incoming callers.  Other times it works fine and I get the callers information.
blueiced
Posts: 180
Registered: ‎06-18-2009

Re: Caller Id spa8000

I Believe when you recieve a Incoming call and It displays your own Number, It is possible that the caller had requested that his Calls would be block. This is some features could be requested on the ITSP.

 

You may also check under regional settings the caller ID method by default it is set to Bellcore. Below are the other settings for different country.

 

 

Bellcore (N.Amer,China)—CID, CIDCW, and VMWI. FSK sent after first ring (same as ETSI FSK sent after first ring) (no polarity reversal or DTAS).

DTMF (Finland, Sweden)—CID only. DTMF sent after polarity reversal (and no DTAS) and before first ring.

DTMF (Denmark)—CID only. DTMF sent after polarity reversal (and no DTAS) and before first ring.

ETSI DTMF—CID only. DTMF sent after DTAS (and no polarity reversal) and before first ring.

ETSI DTMF With PR—CID only. DTMF sent after polarity reversal and DTAS and before first ring.

ETSI DTMF After Ring—CID only. DTMF sent after first ring (no polarity reversal or DTAS).

ETSI FSK—CID, CIDCW, and VMWI. FSK sent after DTAS (but no polarity reversal) and before first ring. Waits for ACK from CPE after DTAS for CIDCW.

ETSI FSK With PR (UK)—CID, CIDCW, and VMWI. FSK is sent after polarity reversal and DTAS and before first ring. Waits for ACK from CPE after DTAS for CIDCW. Polarity reversal is applied only if equipment is on hook.