01-22-2010 08:47 AM
I am using a spa8000. Can anyone recommend settings that will work great with an auto attendant.
We have calls coming into an auto attendant with a spa8000 and callers are not going to the correct extension numbers.
01-27-2010 10:25 PM
I did manage to fix this problem, just try increasing the playback length and the playback level
These are the settings I'm using:
DTMF Playback Length: .5
DTMF Playback Level: 20 (probably doesnt need to be this high)
Anyway, I think that the playback length is th more important of the two settings in regard to an Auto Attendent picking up the tone.