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castor
Posts: 3,376
Registered: ‎09-07-2006

Re: BEFSR81 crashes when accessing amazon.com

I think then you should observe the connection and in case if you face the same issue in future, then you can try the steps mentioned in the previous post.

DTR
DTR
Posts: 3
Registered: ‎05-11-2010

Re: BEFSR81 crashes when accessing amazon.com

Everything worked for about a week....but once again, I'm having the same issue only on Amazon.. I've set the MTU to 1350 and upgraded the firmware on the router.  About the same time, while searching amazon.com, I no longer lost my internet connection.  But after only a week, the problem is back and I, once again, am  losing connection with the internet only when I am on the Amazon site.  To restore my connection, as before, I have to unplug and power up the router.

 

Is this an Amazon problem?

 

DTR

 

manhattan01
Posts: 2
Registered: ‎05-18-2010

Re: BEFSR81 crashes when accessing amazon.com

Same problem here.  SOMETIMES, I can get onto Amazon but it's **bleep** slow.  And the majority of images fail to load.  After a few minutes of browsing on Amazon, the internet connection is gone.  The only way back is to power cycle the router.  

 

Reading the feedback from other users, looks like it's only the BEFSR81(8 port wired router)  that's having the issue.

 

I use Windows 7,  64bit.

 

I seem to get this all the time using Chrome.  Not yet with Firefox.  Haven't tried IE.

leahy1
Posts: 7
Registered: ‎05-10-2010

Re: BEFSR81 crashes when accessing amazon.com

The problem was not browser specific for me as it was caused by two different computers in my house and I reproduced the issue in IE, Chrome, and Firefox.

 

I am still looking for recommendations to replace my BEFSR81.  My IT guy suggested the Linksys WRT54G.  Any comments on this recommendation?  

manhattan01
Posts: 2
Registered: ‎05-18-2010

Re: BEFSR81 crashes when accessing amazon.com

I've used the WRT54G in the past for myself and my inlaws wi-fi set up.  Never had a problem with it.

 

It's only 4 ports though - 4 wired ports anyway.  The BEFSR81 is an 8 port wired...and I need all 8 wired ports.

leahy1
Posts: 7
Registered: ‎05-10-2010

Re: BEFSR81 crashes when accessing amazon.com

I need more that 4 ports too.  Due to limited choices of devices with 8 or more ports, I will just add an external switch.  Something like the Linksys EG008W.  

 

BTW - I just crashed my router looking for switches and clicking on an amazon link.  Sigh.  Come on Linksys, could use some help here!

IanET
Posts: 3
Registered: ‎08-10-2008

Re: BEFSR81 crashes when accessing amazon.com

I have similar issues (random crashes). Tried reflashing (didn't work), I've lowered the MTU and I'll see if that helps.

krejcim
Posts: 1
Registered: ‎05-23-2010

Re: BEFSR81 crashes when accessing amazon.com

I too started having this problem with my BEFSR81 router a couple weeks ago.  I am running the newest firmware.  As a web developer I also have multiple platforms and browsers (Win XP, Win 7, LINUX, Mac OS-X) - (Firefox, Safari, Opera, Chrome, etc) - from any OS and any browser Amazon.com (and it's the only site so far that does it) will bring down my router and I have to reboot it.  It doesn't do it all the time, but usually at least once a day if I go to Amazon that day.  Anyone have any ideas on it yet? 

cis28fn3y
Posts: 3
Registered: ‎05-26-2010

Re: BEFSX41 also crashes when accessing amazon.com

I have a BEFSX41 which also reboots every time I need to access a new uncached page on amazon.com resulting in many of  the same symptoms reported by others on this thread. The BEFSX41 reboots and starts routing again in 5-6 secs and acquires NTP current datestamp at about 10 secs so the symptoms we see are apparent slow browsing and lack of image painting. It appears that part of the Amazon page is delivered and cached prior to the router crash. Of course as crashes the router so goes the log and all the entries in the DHCP table so it's hard to determine exactly when the crash occurs. We have other devices including a Squeezebox that has sufficient buffered stream that we hear no interruption in music during the reboot. Just for info our systems run W2K SP2 and XP SP3. We browse with Firefox 3.6.3. Browsing with IE of course produces the same results as this problem is browser and operating system irrelevant. I just generated the symptom by browsing to amazon.com on a Nokia N700 Internet Tablet, OS: maemo Linux based OS2008.

koolzero
Posts: 5
Registered: ‎05-21-2009

Re: BEFSX41 also crashes when accessing amazon.com

I'm also having issues with my BEFSR81 randomly disconnecting, and I don't go to amazon.com it just randomly stops working and I have to reboot the modem and then it's alright for awhile.