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KnoxVol
Posts: 5
Registered: ‎05-05-2010

How do I set up LinkSys BEFSR41 router with DSL?

Hello;

 

I have just changed from cable to DSL.

 

I have a LinkSys BEFSR41 router. I can't get my LinkSys BEFSR41 router to work with the DSL.

 

I have downloaded and installed the new firmware from this page:

http://homesupport.cisco.com/en-us/wireless/lbc/BEFSR41

 

I have followed the instructions on this page:

http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=3d655af76e21457fa8b71a0c3a2a0c9c_3676.xml&pid=80&r...

 

I have changed the information as instructed on the AT&T page:

http://www.att.com/esupport/article.jsp?sid=KB401764&ct=9000127&title=How+do+I+connect+a+third+party...

 

I have: 1). changed the Internet connection type to PPPoE, 2). set the password to my.name@att.net, and 3). set the password to the Network Password given to me by AT&T.

 

The router works okay with Comcast cable. Does anybody see what I might be doing wrong?

 

Thanks.

 

 

troia
Posts: 450
Registered: ‎10-01-2006

Re: How do I set up LinkSys BEFSR41 router with DSL?

what is the modem that AT&T page gave you?

some DSL modems are not simply modems but modem/router.

 

if ever your device is a modem/router, follow the instructions in this link, but instead of following the "For PPPoE Connection Setting" follow instead the "For Automatic Configuration – DHCP Setting"

 

KnoxVol
Posts: 5
Registered: ‎05-05-2010

Re: How do I set up LinkSys BEFSR41 router with DSL?

troia;


Thanks for rresponding to my question. The AT&T modem that I have is not a modem/router combination. I bought it at the local AT&T store.

 

My LinkSys router does not have a"For Automatic Configuration – DHCP Setting" at the Setup > Basic Setup tab. It has a "Obtain an IP automatically" option instead.

 

I followed the instructions in the link you provided yesterday.

 

I am beginning to think I might need to go back and buy a modem/router combination from the AT&T store if I can't get my LinkSys to work.

 

Are there any more suggestions?

Expert
Expert
Posts: 12,649
Registered: ‎07-16-2006

Re: How do I set up LinkSys BEFSR41 router with DSL?

How do you connect to the internet at the moment? Through the new AT&T connection?

What is the exact model of your modem?

Wire your computer directly to the modem, make sure you have internet, open a command prompt window and enter "ipconfig /all". Copy the full output in your next post. That will show what modem you have and how it is configured.