AE2500 [ Edited ]

[Traceman]

I am extremely upset that I spent money on the AE2500. I bought my son a new Wii. So, my old AE1000 is on his Wii. Now, I have a more expensive AE2500 to go with my E4200 router. I try to keep all my Cisco/Linksys stuff new and up to date. Well, this has been a step backwards. Will NOT stay connected via 5.0GHz. I show plenty of bars. Actually, my AE1000 only showed two bars. but my connection was GREAT!  I have downloaded the new drivers from your website to no avail. Same issue as with MS drivers. So, I have expensive new equipment that I cannot utilize...nice!

Any solutions yet?

(Mod Note: Edited for guideline compliance.)

[helm]

Well you can try the following steps on the router first:

A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] Then Click on wireless tab and do the following settings.

For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..
For Channel Settings of 5 GHz you can make Channel Width to 20 MHz only and Channel to 40 or 161...

B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the username field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

Then check the connectivity of the wireless for 5GHz and 2.4 GHz frequency...

[kawal]

Traceman, you will need to make sure that any software related to the AE1000 is uninstalled on your computer before you install the AE2500. Two different wireless configuration software running at the same time in a computer would definitely create a problem.

[Nocturnum]

I would really like to know if this issue was ever resolved, as I've recently been having a very similar one.

I am running Win7 x64 on a custom AMD rig with the AE2500.

I am unsure as to the specific router model, I am fairly certain it is one of the newer linksys ones, however.

I am connected only on the 2.4ghz range, however, and while MOST of the time the adapter functions as it should, in fact it functions very well when it does, any time it's put under load (things that frankly shouldn't be a load for an adapter this recent) or occasionally if I have been online for more than an hour or two, the adapter seems to disable itself.

It's not simply that I am losing internet connection, I am losing access to the adapter itself, and all networks within range in the process, not just my own home network.

Upon asking windows to troubleshoot, windows disables and reenables the adapter and then pops an error message about a device issue, after which the AE2500 connects again anyway and I have full functionality again for awhile. Occasionaly this doesn't work and I am forced to unplug the adapter and re-plug it in, so far this has always worked.

While this usually isn't much of an issue while I am simply browsing or chatting online, there are several online video games that I like to play that seem to increase the frequency of these disconnections significantly.

I have never on this computer had any linksys drivers installed, have until now simply used a wired connection but this is not feasible where I am currently living.

Several online searches have turned up a mountain of threads saying this is a fundamental compatibility issue with this product (and similar ones) with win7 x64, but few offer any suggestions and the ones that do suggest installing third party software or updating BIOS, neither are things I intend to do without it being suggested by somebody more familiar with my specific product.

So, I would greatly appreciate any advice or response regarding this issue. (I am not sure that our router was installed using the above-mentioned program and an attempt to change the transmission channel on the router is on my trouble-shooting to-do list, but since my disconnections seem to be local to my specific computer/adapter I don't hold much hope for this helping.)

[genwhisper]

Nocturnum, I've faced with exactly the same issue with my AE2500. But still found nothing, apparently Cisco-Linksys guys don't care of this.

But what's interesting: Microsoft says it's compatible with Win x64

I'm shocked! Topline adapter and those unbelievable bugs!

[SimplySerenity]

    You're right genwhisper they've not done anything to fix it from what I can tell and it seems like everytime a thread is posted with issues with this adpater they give the same answers. (probably automated) So I've had this adapter for quite sometime now, and from what I can tell it's drawing more power than it can get, and transfering more data at one time than it can handle. If i'm doing normal tasks it works fine. But the second I download something, or talk with a friend on skype while playing a game it disconnects. This really needs to be fixed.

[daikunzeon]

hi SimplySerenity,

how do you know that its the adapter that is the problem?

do you have another computer that connects wirelessly to your router that does not experience the same problem?

[SimplySerenity]

Yes I'm sure that it's the adapter but I've solved my problem thankfully.

[7geez]

How nice it would have been for you to be thoughtful enough to post your solution.

[Traceman]

First, I am speaking of Windows 7 64 bit, and then I go into other Os's

Yes, it IS with the adapter. I am an experienced Network/Systems Admin. I prefer these products for my home/office. I have had to move back to my AE1000. And, YES, all the AE1000 software was removed. I do not use Cisco Connect. I prefer to login via the HTTP interface. I have more control this way. I AGREE! The comment " I can tell it's drawing more power than it can get, and transferring more data at one time than it can handle. If I'm doing normal tasks it works fine. But the second I download something, or talk with a friend on keep while playing a game it disconnects. This really needs to be fixed." from your reply is spot on. This may be the key. I have even added USB 3.0 in an attempt to allow any power increases. Well, this did not work either. The darn thing get HOT as heck, even when in an open and well vented area.

Once this many individuals have the same issues, especially multitasking and it just quirks out, then we already know that there is some sort of engineering/speculation/design into a product, the only possible (however unlikely) solution would be some firmware update. The drivers are not making a bit of difference. So, case closed.....we either got screwed or we may get the newest version as a replace.

I have to use my AE 600 to run Windows 8. NONE of them have any Linux support that I can find that actually works.