04-16-2012 11:23 AM
Hello from a newbie, I just have an experience to relate. I was provided the Cisco DPC 3825 unit for my home by my ISP. I couldn't get a strong enough signal to reach my smart tv about 50 to 60 away from the unit, which is in my office for computer uses. I purchased a Netgear extender to extend the signal. I was having trouble connecting the extender to the Cisco unit and get an internet connection. So I phoned my ISP and was told by the helper on the phone that their Cisco unit cannot connect to this extender. How's that for help??
I found out that the Cisco unit was set to hidden by my son. After changing this setting I was able to easily connect the Netgear extender to the Cisco unit and get internet and a strong enough signal to my smart tv.