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Rayseb
Posts: 1
Registered: ‎04-16-2012

Cisco DPC 3825 home wireless network use

Hello from a newbie, I just have an experience to relate. I was provided the Cisco DPC 3825 unit for my home by my ISP. I couldn't get a strong enough signal to reach my smart tv about 50 to 60 away from the unit, which is in my office for computer uses. I purchased a Netgear extender to extend the signal. I was having trouble connecting the extender to the Cisco unit and get an internet connection. So I phoned my ISP and was told by the helper on the phone that their Cisco unit cannot connect to this extender. How's that for help??

    I found out that the Cisco unit was set to hidden by my son. After changing this setting I was able to easily connect the Netgear extender to the Cisco unit and get internet and a strong enough signal to my smart tv.

Expert
daikunzeon
Posts: 381
Registered: ‎10-01-2006

Re: Cisco DPC 3825 home wireless network use

These products are being handled by the Cisco Small Business Support Community. (URL: https://supportforums.cisco.com/community/netpro/small-business )