11-21-2015 05:03 PM
I'm having alot of trouble getting this to work.
My setup: DSL
The issue is, I can just hook the Cat cable from my laptop to a ethernet port on the secondary, and I get internet. But when I take the secondary to where its going to be placed and hook a Cat cable from a desktop to an ethernet port on the router I get no internet access.
In both casesI'm hooking a Cat cable from an ethernet port of the Main to the Internet port on the secondary. I dont understand how it can work with one computer and not the other.
The desktop I'm connecting is a Dell with Win X on it vs a Toshiba laptop with Win 7 on it.
Any help would be greatly appreciated as I've spent many hours working on this to no avail. Been through all the manual setup procedures and tried it several diff ways. Am I missing something simple?
Thanks in advance.
11-22-2015 09:52 AM
Hi Jawbreaker. What IP address is the desktop getting from the router when wired directly to it? Try to check it as there is a possibility that the computer is set to have static IP address thus, it is unable to get Internet connection from the router. If it is, please set it to Automatic IP configuration and see how it goes.
Linksys Technical Support
11-22-2015 11:16 AM
Thanks for the reply. I have not looked at the IP itself , but I have looked under the adapter sttings and confirmed its set to automatically obtain IP.
ATM, I have my laptop and the desktop side by side. the router is hooked to the wall jack and both computers are hooked to an ethernet port on the router. the laptop has internet, the desktop does not.. craziness..lol
11-22-2015 03:13 PM
are you trying to use lan to wan or lan to lan? if you are turning off the dhcp on the secondary router then move the cable from the wan pprt to a lan port.
11-23-2015 10:41 AM
make sure the laptop isn't using the wifi for a connection and is in fact connected to the ethernet. when connected to the secondary router are you able to log into that router? if so check the port status of the desktop. under the troubleshoot tab is a link for report and it shows the ports or enter <your router ip>/sysinfo.cgi and find it there
11-23-2015 11:13 AM
On the PC that is having the connection issue when connected to the secondary router run the below prompt command and post the output:
11-29-2015 12:51 PM - edited 11-29-2015 01:08 PM
Thanks for the replies everyone. I have'nt given up, just been super busy with the holiday. I'm going to try to get the results tonight.
Edit: The setup is an E1500 as Primary
An EA3500 as secondary
And I'm using multiple laptops as test mules. 1 with Windows 7
1 with Windows 8.1
1 with Windows 10
The desktop is a 1 yr old Dell with Windows 10.