02-29-2008 05:47 AM
02-29-2008 02:11 PM
02-29-2008 10:48 PM
03-01-2008 05:44 AM
03-01-2008 09:17 AM
After talking with two tech support reps at CenturyTel and no luck, I asked to speak to a supervisor and the supervisor was very knowledgeable about the issue and actually worked with me to fix the problem. The supervisor did confirm that CenturyTel did upgrade their network in Missouri on 2-29-08 which is the reason that this fix is now necessary.
Step 1: As Rex and Jaimee discussed in previous posts in this discussion thread, Change the Local IP address on your Linksys router to 192.168.2.1 in the Linksys configuration settings and click "Save." Now reboot your computer.
Step 2: Log back into your Linksys configuration manager which is now 192.168.2.1. Now change your Connection Type to "Automatic Configuration - DHCP" and then click "Save."
Step 3: Go to your Modem configuration settings by navigating to 192.168.1.1 in your browser. After it loads click on the "Profile Editor" button and then click on "new connection" which will open up a new window and the information to enter will be the same as your PPPoE settings were before in your Linksys router. Enter your username and password into the new connection window and leave the other settings as they are by default and click on "new" to save the profile. Note: If you do not remember your PPPoE username or password, please contact Centurytel to obtain that information.
Note: It is important to follow these steps in order to properly fix the issue.
In summary, all that we are doing is moving the PPPoE information from the Linksys router to the modem settings.
Modem: Westell 6100
Linksys Router: WRT54GS
03-02-2008 06:34 AM
03-27-2008 07:22 PM