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lauraquilts@yahoo.com
Posts: 2
Registered: ‎08-03-2011

Cisco Connect won't install on Windows 7

I am not able to get Cisco Connect to install on Windows 7 from CD or download. I am trying to get my Brother HL-5370 DW printer to connect with ethernet, was told by support chat that I would have to use usb, that does not work either. Every support option leads me to Cisco Connect- which does not work!
greencross
Posts: 490
Registered: ‎05-09-2011

Re: Cisco Connect won't install on Windows 7

Which router are you using and what sort of error code are you getting?

lauraquilts@yahoo.com
Posts: 2
Registered: ‎08-03-2011

Re: Cisco Connect won't install on Windows 7

Linksys e3200 and when doing the setup from the CD, it says it does not find the router, but I am able to access the router and get on the internet.
cge4200
Posts: 25
Registered: ‎07-22-2011

Re: Cisco Connect won't install on Windows 7

[ Edited ]

lauraquilts@yahoo.com wrote:
Linksys e3200 and when doing the setup from the CD, it says it does not find the router, but I am able to access the router and get on the internet.

Did
you setup your router manually before use cisco connect or using the built in new router setup of windows 7? Try resetting your router to factory setting using the reset button that is located on the back of your device, delete all temporal folder and file from your computer and run again cisco connect.