04-06-2010 11:21 PM
I just installed my new Cisco E3000 and configured it over the HTTP interface, as I have on previous routers.
I am unable to find any setting for the "Guest" wireless network (outbound internet only), or the Parental controls.
Both of these are features of interest, and they're simply not listed in any of the web-based settings.
Puzzled, I did a Factory Reset and configured it via the Cisco Connect instead.. this had the Guest feature and Parental controls, but none of the other features I need, like QOS, or Port Forwarding, or DHCP disable.
It seems like the Web interface only configures some settings, and the Cisco Connect configures other settings, but I can't use them both.
Is there some menu I've missed? Where does one set up the additional password for Guest access?
Other than this, the router works fine on 2.4 & 5 GHz, nice..
04-07-2010 07:10 PM
On the Web base Utility you will not find an Option of Guest Account and Parental Control. That feature is only available using the Cisco Connect Software.
When you open the Cisco Connect software on your Computer, Under Guest Account you need to click on Change and then it will create a Guest Account and the Password. Using the guest account password you can connect to your wireless network.
Remaining all the feature you will find on the Router interface like Port Forwarding, QoS, DHCP.
04-07-2010 07:27 PM
I think this is flawed. I chatted up Cisco via webex today and factory defaulted the e3000. Once i fired up the Cisco Connect software I disabled Guest Access. After this, I restored a saved config with my mac filtering and port fowarding. Even after this, Guest access is beaconed out and allows connections (even though there is no true internet connection). SSID is disabled as well. IMO there should be tweaks in advanced settings to disable Guest access, etc. Overall I'm happy with the new device but one should not be forced to use the 'easy' connect platform OR advanced settings. Perhaps I'm missing something or way overlooking this, but in my experience this needs to be addressed as a bug.
04-07-2010 10:55 PM
I agree with DL. This is proving to be very difficult. I want both Web interface features (QoS, port forwarding, etc) AND the advertised features like Guest access and Parental controls.
I reset the router, then used Cisco Connect to configure Guest and Controls. Then I used the web interface to set other options (like separate passwords for configuration and access(!)). Now Cisco Connect can not connect any more.
It seems like any options I set via Web config invalidates the Cisco Connect settings.
I'd like different names for the 2.4 & 5 networks, different passwords, etc. The Cisco Connect software is totally dumbed down, while the Web interface has all the settings -- except for the two important ones listed on the box.
My request is for 100% Web Configuration. Every feature, every setting, one interface.
04-08-2010 07:47 PM - edited 04-08-2010 07:48 PM
Update. Reset router to default again. Disabled the guest acct which is really what I wanted to do in the 1st place. I was then able to apply my port forwarding under advanced web interface settings and I can still fire up the Cisco Connect software after the fact. I have NOT changed the router name or default password. I have also not disabled ssid. I did not setup mac filtering yet either. More tweaking and info to come.
04-08-2010 09:01 PM
Wi-Fi Protected Setup™ <--Seems like it may be the trigger for disabling the Cisco Connect software. I wanted to disable ssid broadcast (just a habit of mine) and that seemed to be the culprit. Even after changing it back from manual to Wi-Fi Protected setup I'm not able to use the CC software. Still playing around with it though.
04-10-2010 09:25 AM
Oh man...major disappointment. I chose a linksys device because I wanted full access to the configuration feature set via the web interface. I guess it's time to start hacking a replacement if linksys isn't going to provide it.
04-11-2010 08:50 PM - edited 04-11-2010 08:57 PM
Add me to the list of users that would like to see full access to all features via the web interface, most notably the guest access feature. I have already spoke with support and expressed my thoughts and they did confirm you must use Cisco Connect to enable guest access or edit Parental Controls (or custom name the device for that matter). I didnt really want to install Cisco Connect, but was forced to in order to enable guest access. As did others I then edited settings via the web interface to set things how I wanted them, then lost connectivity via Cisco Connect. This wasnt a problem for me because I never wanted to use it to begin with. Its just a pain now if I were to want to go back and edit the guest access settings.
Not to hijack the thread but has anyone seen signal strength drop after enabling guest access? I was looking at the built in Windows strength diagram, not sure thats the most reliable or consistent tool for reference.
04-12-2010 05:24 PM
If you changed the router password or made it different than the network password, you supposedly cannot use Cisco Connect again. However, we found a fix to that. Go to your program directory for Cisco Connect, and go to the settings folder. There is a file named "settings.xml". I'm running Win7 64 bit, and my file is located at C:\Program Files (x86)\Cisco Systems\Cisco Connect\Settings. Edit the file and correct the admin password to whatever you changed it to, and then you should be able to use the Cisco Connect and the Web interface again.