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neal87
Posts: 4
Registered: ‎02-12-2007

Computer cannot connect to router, help!

[ Edited ]
Hello, i have been using my wireless router wrt54g for a while now without problem but one day the connection to my computer just stopped and the WLAN light on it is not on anymore, i've tried everything i can think of to make it work but as i am not a computer expert i really have no idea what to do.
Also now, when i try to install the router it tells me it is unable to connect to the router, i have checked all connections many times and everything is right and i just don't know what to do next.
I have looked around and some people have said to make sure the internet is not connecting to the internet but the router is but i do not know how to do this. Sorry if i'm being noobish :/
 
Can anyone please try to help? Thank you.
 
EDIT: Also i have tried to get onto the router website using 82.34.48.1 and have tried other ones but it goes onto the 'Internet Explorer cannot display the webpage' page.

Message Edited by neal87 on 02-12-200703:28 PM

Klatch
Posts: 2,829
Registered: ‎09-07-2006

Re: Computer cannot connect to router, help!

Hi… If you look at the back of the router there are 5 ports marked as internet 1, 2, 3 and 4. Now the connection from the modem (internet) should always be connected to internet and the computer should always be connected to one for the four (1, 2, 3 and 4). There’s also a reset button. Press this button for 1 min and unplug and replug the power to this router. It will reset the router to factory default settings. Now you can either run the setup or access the setup page for this router with 192.168.1.1. and configure it.

neal87
Posts: 4
Registered: ‎02-12-2007

Re: Computer cannot connect to router, help!

Thanks for the reply, all the cables are connected properly and i have tried resetting it and it just doesn't seem to do anything to help as i still can't get to that web page. It is like it isn't connected to the computer, but it is because the power light is on solid, and the number 1 light is on and the internet light is on (these 2 are flashing), i think i need to find a way how to get the WLAN on so that lights up too but i do not know how it can be done.
Klatch
Posts: 2,829
Registered: ‎09-07-2006

Re: Computer cannot connect to router, help!

Hi… What is the IP address you are getting on your computer? Is it in the range of 192.168.1.x? If you don’t have such IP address, then assign a Static IP to the PC in this range and try to ping to the router with its IP 192.168.1.1. If you are able to ping to it, only then you would be able to access this router and configure it. So if you are getting replies, just get the firmware downloaded for this router from http://www.linksys.com/download and tftt.exe from ftp://ftp.linksys.com/pub/network/tftp.exe using this tftp.exe you can upload this firmware file to the router. Once the firmware is loaded, reset the router again for more than 1 min. You should get the WLAN light.

neal87
Posts: 4
Registered: ‎02-12-2007

Re: Computer cannot connect to router, help!

Hi, yes the ip address is 192.168.1.1. I'm not sure how to assign a static ip to the pc but i just tried to ping that ip address and it says request timed out each time. I have no idea why this has just stopped working, i never tampered with it at all. Thanks for your time.
Klatch
Posts: 2,829
Registered: ‎09-07-2006

Re: Computer cannot connect to router, help!

Hi… If you have an IP address as 192.186.1.1. on that PC then you have a wrong IP address assigned to it. And if you are not able to ping the same IP address, in that case your Ethernet adapter on the PC is not working. First of all check the correct IP address on this PC. To find the IP address to command prompt and type ipconfig, it will return IP address. If this IP address is in the range of this IP address, then you should try pinging to this IP address (192.168.1.1). If you don’t have an IP address or if the IP address is in different Range then go to Network Connection, right click on Local Area Connection and select Properties. Under Properties, highlight Internet Protocol TCP/IP and select properties. Now Under TCP/IP Properties select Use the following IP address and provide an IP address (for example IP : 192.168.1.10, Subnet Mask : 255.255.255.0 and Default Gateway: 192.168.1.1.) and Now try to ping to 192.168.1.1. If you can ping it then follow the step I mentioned earlier.

hoyac
Posts: 1
Registered: ‎02-14-2007

Re: Computer cannot connect to router, help!

Im having the same problem. I followed your steps, and get the same issues. Can somebody have picked up my wireless signal, and blocked me out of it?
sharkbyte
Posts: 1,330
Registered: ‎10-09-2006

Re: Computer cannot connect to router, help!

Try to make sure... is the IP REALLY 192.168.1.1? You may have accidentally looked at the Default Gateway by mistake..... try to press the reset button of the router for 30 seconds and then unplug and replug the power adapter of the router for like 10 seconds or so.... then check the IP again... and IP usually starts with 192.168.1.100.... a PC will never get an IP of 192.168.1.1 since that belongs to the router.... :smileyhappy:
neal87
Posts: 4
Registered: ‎02-12-2007

Re: Computer cannot connect to router, help!

Hello thanks for all the help but i phoned linksys and even they couldn't do anything, i bought a new router set it up and the WLAN light is on and it's working and connected, so the other one must have just broke :smileyfrustrated:
eelliott
Posts: 1
Registered: ‎02-23-2007

Cannot connect to router -- possible solution

[ Edited ]

KEYPHRASES:

o Cannot ping router

o Cannot ping 192.168.1.1

o Cannot access router Web-based Utility

o Cannot ping computer from router

MY SITUATION:

o Only one router/gateway.

o Router IP address is 192.168.1.1

o Computer A (XP) is directly connected to the router hub and can access internet as can all other computers (XP) connected to the router.

       o Computer B (XP) is connected through computer A (B NIC -> A NIC#2 -> A NIC#1 -> router) and computer B can access the internet.

      o Computer C (XP) is directly connected to the router hub.

      o Computer D (XP) is connected to the router via wireless.

o DHCP is working OK for all computers.

o Every computer except computer A can successfully ping 192.168.1.1 and can access the router’s Web-based Utility (even computer B which is connected through computer A).

o The router cannot ping computer A.

SOLUTION:

o The solution was to open a command prompt and enter ‘route delete 192.168.1.1’. Below is the Routing Table before and after.

o In searching the web, many seemingly ineffective suggestions are offered:

        o Clear Internet Explorer cache

        o Reset router to factory defaults

         o Unplug router for 10 seconds

        o etc.

        The only suggestion I saw that actually helped someone was to determine whether MAC filtering was turned on.  If yes, verify that the MAC address specified was correct.

  

c:\WINDOWS>route print

===========================================================================

Interface List

0x1 ........................... MS TCP Loopback interface

0x2 ...02 11 2f a8 f2 8d ...... MACBridgeMiniport - PacketSchedulerMiniport

===========================================================================

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

         0.0.0.0          0.0.0.0      192.168.1.1   192.168.1.105       10

       127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1       1

     169.254.0.0      255.255.0.0    192.168.1.105   192.168.1.105       30

     192.168.1.0    255.255.255.0    192.168.1.105   192.168.1.105       10

     192.168.1.1  255.255.255.255      192.168.1.2   192.168.1.105       1

   192.168.1.105  255.255.255.255        127.0.0.1       127.0.0.1       10

   192.168.1.255  255.255.255.255    192.168.1.105   192.168.1.105       10

       224.0.0.0        240.0.0.0    192.168.1.105   192.168.1.105       10

 255.255.255.255  255.255.255.255    192.168.1.105   192.168.1.105       1

Default Gateway:       192.168.1.1

===========================================================================

Persistent Routes:   [THIS IS THE CAUSE OF THE PROBLEM]

 Network Address          Netmask  Gateway Address  Metric

     192.168.1.1  255.255.255.255      192.168.1.2       1

 

c:\WINDOWS>route delete 192.168.1.1   [THIS IS THE SOLUTION]

 

c:\WINDOWS>route print

===========================================================================

Interface List

0x1 ........................... MS TCP Loopback interface

0x2 ...02 11 2f a8 f2 8d ...... MACBridgeMiniport - PacketSchedulerMiniport

===========================================================================

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

         0.0.0.0          0.0.0.0      192.168.1.1   192.168.1.105       10

       127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1       1

     169.254.0.0      255.255.0.0    192.168.1.105   192.168.1.105       30

     192.168.1.0    255.255.255.0    192.168.1.105   192.168.1.105       10

   192.168.1.105  255.255.255.255        127.0.0.1       127.0.0.1       10

   192.168.1.255  255.255.255.255    192.168.1.105   192.168.1.105       10

       224.0.0.0        240.0.0.0    192.168.1.105   192.168.1.105       10

 255.255.255.255  255.255.255.255    192.168.1.105   192.168.1.105       1

Default Gateway:       192.168.1.1

===========================================================================

Persistent Routes:

 None

c:\WINDOWS>

 

 

Message Edited by eelliott on 02-23-200706:27 AM