Reply
Wendel48
Posts: 269
Registered: ‎06-26-2012

Computerworld Article on Forced Cloud Upgrade

Here is an article in Computerworld regarding the recent attempt by Cisco to force some of its router users onto Cisco Cloud.

http://www.computerworld.com/s/article/9228687/Linksys_firmware_upgrade_for_Wi_Fi_routers_angers_som...

panzies4panties
Posts: 140
Registered: ‎04-16-2010

Re: Computerworld Article on Forced Cloud Upgrade

Nice find. On the contrary, heres what Cisco have to say.

 

http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/

 

When a customer signs up for a Cisco Connect Cloud account, personal information is used only to establish an account in order to provide customer support.  Consistent with Cisco’s practices, Cisco Connect Cloud does not actively track, collect or store personal info or usage data for any other purposes, nor is it transmitted to third parties. We also wanted to clear up any confusion about Cisco’s ‘opt in’ practices. Cisco Connect Cloud was delivered only to consumers who opted in to automatic updates.

 


Wendel48
Posts: 269
Registered: ‎06-26-2012

Re: Computerworld Article on Forced Cloud Upgrade

[ Edited ]

I think Cisco is being a little disingenuous with the statement, "... We also wanted to clear up any confusion about Cisco’s ‘opt in’ practices. Cisco Connect Cloud was delivered only to consumers who opted in to automatic updates."

 

You were opted-in when you bought the router because auto-update was already checked. Some did bother to un- check their automatic updates, many didn't. However you must agree that the update delivered, Cisco Cloud, was in no way comparable to any previous updates that have been delivered. This "update" was a new way of interacting with your router that required you to agree to a new Terms of Usage. What previous update has ever come with a new Terms of Usage? I think the public reaction has shown that many feel Cisco crossed the line with the Cloud update.

But that is the past. The Classic firmware has been posted by Cisco. That action alone says much on behalf of Cisco trying to make amends to its router users. I am hopefull all of this fiasco will fade away once Cisco agrees to update and support the Classic firmware as it has the Cloud firmware.