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rmbass
Posts: 3
Registered: ‎11-29-2010
Accepted Solution

E2000 Firmware Download 0 bytes

I'm trying to update my E2000 router to the latest firmware, but when I download the .bin file it is empty (0 bytes).  I tried disabling anti-virus and also tried from two different browsers, IE and Firefox.  Anyone else have similar problems?  I'm trying to get the firmware from the following URL (Download tab):

 

http://homesupport.cisco.com/en-us/wireless/linksys/E2000

 

The firmware file name is:

 

FW_E2000_1.0.03.002_US_20100907_code.bin

 

Any help or corroboration would be appreciated.

troia
Posts: 450
Registered: ‎10-01-2006

Re: E2000 Firmware Download 0 bytes

tried to download the file. it worked, ~5.2MB size

can you try to download it from another computer?

rmbass
Posts: 3
Registered: ‎11-29-2010

Re: E2000 Firmware Download 0 bytes

Strange...I tried downloading the E3000 firmware from http://homesupport.cisco.com/en-us/wireless/linksys/E3000 (download tab) and it worked fine.  Is this the link you are using to download the firmware for the E2000?:

 

http://homedownloads.cisco.com/downloads/firmware/1224655367476/FW_E2000_1.0.03.002_US_20100907_code...

troia
Posts: 450
Registered: ‎10-01-2006

Re: E2000 Firmware Download 0 bytes

yes, that is the link, the one for the E2000, not the one for E3000.

 

i tried it again now, and it still works. using a firefox browser.

rmbass
Posts: 3
Registered: ‎11-29-2010

Re: E2000 Firmware Download 0 bytes

I tried it from another computer and it worked...would be nice to know why I can't download the file on this machine but I'm going to give up on that part and get this router upgraded!  Thanks for your help.

hathawa
Posts: 1
Registered: ‎12-04-2010

Re: E2000 Firmware Download 0 bytes

Just bought a new E2000.  Tried grabbing the file from 2 different computers and got a 0 byte file.

Both are running Norton AV.

losl
Posts: 12
Registered: ‎04-16-2007

Re: E2000 Firmware Download 0 bytes

It is strange !!

 

I got 0 bit when downloading "http://homedownloads.cisco.com/downloads/firmware/1224655367476/FW_E2000_1.0.03.002_US_20100907_cod..."

from the page  "http://homesupport.cisco.com/en-us/wireless/linksys/E2000".

 

But got 5.16 M when downloading directly from the link posted by "rmbass " on 11-29-2010 10:23 PM.

 

Something must be wrong !!! 

 

SLo

junkuser
Posts: 1
Registered: ‎12-27-2010

Re: E2000 Firmware Download 0 bytes

I had the same problem - bypassing my proxy allowed me to download it. My guess is that for others, Norton installs itself as a local proxy in order to scan the content and remove malware. For most people, they won't know how to bypass an av installed proxy (Norton, McAfee, etc...). It would be good if the web guys @ cisco fix this since this isn't an end user issue.