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admerch
Posts: 1
Registered: ‎08-21-2012

E4200 does not detect USB storage

When I connect my WD My Book Essential 3TB (which is listed as officially compatible with the E4200), I get the following screen:

 

Screenshot - Storage Disk

 

The E4200 does not detect my hard drive, nor is there a bar saying "detecting".

 

My problem started when I could not create any new folders through finder.  I had to store new files in the root folder.  Every time I entered the admin password, I got a message saying I did not have sufficient permission to perform such a task.  I then went on to create a new user within the admin group and continued getting the same message.  Finally, I formatted the drive directly through my computer and reconnected.  And now my HDD is not detected at all.

 

Would really appreciate it if someone could help out with this.

 

I have an iMac running OS X Lion.  The HDD is question has been formatted to Mac OS extended (journaled).

jlbjlb
Posts: 2,356
Registered: ‎07-07-2012

Re: E4200 does not detect USB storage

Try using a different USB cable.   Or try plugging your router's wall wart power suppply directly in to a wall electical outlet (not a surge protector)

 

If your drive is not getting enough power, it won't detect.

 

opheliaimmortal23
Posts: 1,640
Registered: ‎05-04-2012

Re: E4200 does not detect USB storage


admerch wrote:

When I connect my WD My Book Essential 3TB (which is listed as officially compatible with the E4200), I get the following screen:

 

Screenshot - Storage Disk

 

The E4200 does not detect my hard drive, nor is there a bar saying "detecting".

 

My problem started when I could not create any new folders through finder.  I had to store new files in the root folder.  Every time I entered the admin password, I got a message saying I did not have sufficient permission to perform such a task.  I then went on to create a new user within the admin group and continued getting the same message.  Finally, I formatted the drive directly through my computer and reconnected.  And now my HDD is not detected at all.

 

Would really appreciate it if someone could help out with this.

 

I have an iMac running OS X Lion.  The HDD is question has been formatted to Mac OS extended (journaled).


Hi there. When you formatted the drive, into what file format? Just make sure that the file system is supported (FAT32, NTFS and HFS+journaled and non-journaled capable for data storing formats).