05-14-2016 06:57 PM - edited 05-14-2016 06:59 PM
I have a 2.4hz and 5hz network both having same pwd. When I enable Guest network with a password guest's are able to connect to it and when they open the browser it prompts to enter the guest password. But my issues is, from the guest mobile/tablet now when they select my 2.4hz it does connect automatically without asking for any pwd and they are able to connect to the network. When my guest n/w and 2.4hz n/w having different pwd how is this possible or is there anything I need to enable to restrict guest accessing my secured 2.4 hz
05-14-2016 08:57 PM
Did those devices ever connect to the main net before? They may be remembering the password from that.
05-15-2016 01:13 AM - edited 05-15-2016 01:16 AM
Hi, ring. Change the 2.4 GHz password. Possibly, there's a profile saved for the 2.4 GHz connection on their devices.
Linksys Technical Support
07-26-2016 03:22 PM
To verify, what's the exact model number of your router? The Linksys EA3000 isn't part of the available list of Linksys routers, ring. By the way, can you send a screenshot of the wireless settings so we can further check on it?