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Posts: 2
Registered: ‎05-29-2013
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EA6500

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I am trying to connect to the you tube app on my samsung smart tv app and I am getting a "authentication failed due to network failure" can this be due to the way i have my router setup. Everything else connects it is a wired connection.

Posts: 800
Registered: ‎04-22-2012

Re: EA6500

Are you able to access and use other Apps on your Smart TV aside from this one? If this is the case then it might have something to do with the App's settings. See if you could make adjustments to fix this. Another option is to update the App. You may also uninstall and reinstall the App. Check out this thread from CNET's Samsung Forum discussing the same issue: youtube app not working on Samsung TV.

Posts: 2
Registered: ‎05-29-2013

Re: EA6500

Hillary681 yes I am able to access other Apps.  I did do a reset, deleted, and reinstalled the you tube app.  Thank you for the link at CNET

Posts: 1
Registered: ‎05-23-2015

Re: EA6500