09-30-2009 07:44 PM
When I try to log in to my router's setup page, I get a blank screen. My router's address is 192.168.1.1, and when I type that in to my browser's address bar, I do get the log-in prompt. I enter the correct password (leaving the user name field blank), and I get a blank screen. The ensuing page does not show me the various setup parameters.
I have 2 PCs and have encountered the problem in both. On one, I am running Windows 7 and the other is running Vista. I recently upgraded my WinXP machine to Win7 and I did not have the problem on XP.
Can you please help?
09-30-2009 11:07 PM
10-01-2009 04:19 AM
Thank you very much for responding. Unfortunately, none of it worked! :-(
The Win7 machine is on a wired connection to the router, and the Vista machine is using the wireless connection.
Firewall - I don't have Zone Alarm or Norton, but have McAfee instead.
Router Address - The router's address is 192.168.1.1 (confirmed via the ipconfig command).
The setup I have is my Win7 machine is connected (wired) to the router (Linksys WRT54G v8), which is connected to a cable modem (Linksys BEFCMU10 v4). I tried using the Setup CD to access the router setup screen, but the software does not work under Win7. I tried running it under a simulated XP mode, but that did not work either.
I have also tried powering down the entire system (PC, modem, router), but that did not work.
I would like to upgrade the Firmware, but cannot do so as I cannot get to the setup screen. As I mentioned earlier, when I enter 192.168.1.1 in IE, I do get prompted to enter the username/password. At that point, I even tried entering the wrong password, and I got the error. When I entered the correct password, I get past the username/password prompt, but end up with a blank page. When I view the page source, this is what I get -
I don't want to push the reset button at the back of the router as I am afraid that I will not be able to get to the setup screen, which in turn would stop me from accessing the web.
Appreciate your help.
10-01-2009 01:50 PM
You can try upgrading the router's firmware using TFTP utility.Download tftp utility and save it on the desktop.Now go to www.linksysbycisco.com/downloads and download the firmware of the router
Follow these steps to upgrade the firmware on the device : -
Double click the TFTP.exe file and click run.
For Server- Enter the IP Address of the router that you assigned. By default, the router is 192.168.1.1...
For Password- Enter the password you assigned the router. By default, the router’s password is “admin”.
For File- Click the triple “…” button and browse for the .bin firmware file...
Click Upgrade button to start upgrading. A progress bar should show up to show the progress.
Once the Upgrade is done press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
10-01-2009 06:23 PM
Thank you very much for this detailed response, and I will give it a shot. But before I do so, I do have a question - what happens if this fails? Call me a skeptic, but I was curious to know if there is a work around as in case the router stops working, I would be without a wireless connection, correct? :-(
I think your response is the one that sounds like it will work, and I will try it, but I just wanted to know if there is a "Plan B"! :-)