02-17-2011 11:50 AM
I want to disable the guest network that was installed with my E2000. I made changes to the installation using the advanced networking software and now cannot use Connect. When I access the router via the 192.168.1.1 address, I only see the information relating to the primary not the Guest SSID.
02-17-2011 12:10 PM
Welcome to the Cisco Home Community.
The only way to manage the Guest network is through the Cisco Connect Software.
02-17-2011 12:18 PM
Since I used the web based setup, Cisco Connect cannot access my router. Do i have to uinstall and re-install Connect?
02-17-2011 12:37 PM
I suggest you reset the router, uninstall previous Cisco Connect and re-install it... then disable the Guest Access via the Cisco Connect.
02-19-2011 12:36 PM - edited 02-19-2011 12:45 PM
You can manually edit the .xml file found in the Cisco Connect folder when the program installed originally. Or, you can log in via the web gui and change your router's password temporarily to the one used initially by the Cisco Connect software. Either method will restore acess to the Cisco Connect Software.
I recommend editing the xml file. The file is named "settings.xml". It's fast and permanent.
02-22-2011 07:54 AM
I assume when you say reset the router, you mean reset back to factory default? Would I do that via the web based advanced setup? Many thanks
02-22-2011 08:00 AM - edited 02-22-2011 08:01 AM
You can refer to this article on how to reset your router to factory default.