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whatever100
Posts: 1
Registered: ‎03-20-2012

Linksys E2500 frequently disconnects from internet

My Linksys E2500 wireless router frequently interrupts the connection to my ISP. This happens about 2 times an hour. The connections is - due to the automatic reconnect feature - only interrupted for about 20-30 seconds, but is quite unnerving, as it causes downloads to stop, streams to freeze and website loading failures. The reason I know that the connection is interrupted completely is that my IP address changes every time it happens. I know the failure is not on my ISPs side, since the connection does not interrupt when I connect my PC directly to my DSL-Modem (Siemens C2-010-I). The router runs the newest available firmware (1.0.04 build 1 Dec 26, 2011) Anyone familiar with this kind of issue?
Ricewind
Posts: 3,013
Registered: ‎09-07-2006

Re: Linksys E2500 frequently disconnects from internet

You can try the following combination of settings:-

 

A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)

          1] Open the software and go to the option which says "Router Settings"

          2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.

         3] Then go to the Wireless tab, keep network mode as mixed,

 For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..

 For Channel Settings of 5 GHz you can make Channel Width to 20 MHz only and Channel to 40 or 161...

         4] Lower the MTU (Maximum Transmission Unit) from 1500 to 1400 or less (usually found on your router's main/ basic setup page)

 

B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the user name field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

phalgungujjar
Posts: 5
Registered: ‎04-30-2012

Re: Linksys E2500 frequently disconnects from internet

this method still does not work. the wifi conectivity is there, but the router disconnects from ISP

VALETLINKSYS
Posts: 416
Registered: ‎10-16-2011

Re: Linksys E2500 frequently disconnects from internet

Could be that the router is deffective . You can call Cisco for that to check if it's really deffective or they can do something else regarding the issue





I believe that I can make it :smileyhappy:
kawal
Posts: 858
Registered: ‎06-28-2006

Re: Linksys E2500 frequently disconnects from internet

try reseting the router - not with the reset button but through the Administration page. also check if the ethernet cable connecting the router to the modem is good.

phalgungujjar
Posts: 5
Registered: ‎04-30-2012

Re: Linksys E2500 frequently disconnects from internet

Tried both reset and updatin the firmware
mountainpharm
Posts: 2
Registered: ‎05-01-2012

Re: Linksys E2500 frequently disconnects from internet

Mine does that as well.  In addition, my internet signal when running thru the router oscillates rapidly between 0.5 Mbps and 3 Mbps and pings Speedtest at between 400 and 500 ms.  When I bypass the router I get a constant, fast connection with a ping of 50-60 ms.  Firmware is up to date and relocating the router did not solve the problem.  If I can't find a solution on this forum I'm trashing it and going with an Airport.

peanuts
Posts: 3,117
Registered: ‎09-07-2006

Re: Linksys E2500 frequently disconnects from internet

Wireless devices have limitations when it comes to their signal rangeIf your wireless network devices are too far from each other, consider relocating the devices.  One important thing to remember is that distance is directly proportional to signal strength.  The farther you are from the Access Point, the weaker the signal. 

 

Here is the link which can help you in resolving the issue:  

http://www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed

city1
Posts: 1
Registered: ‎05-05-2012

Re: Linksys E2500 frequently disconnects from internet

I am having the same problem with my E2500. I have tried the channel setting reccommended, and tried resetting. Why is it this difficult to get this router to work correctly? Is it too much to ask for the router to consistently spit out a signal? Or get an answer as to why it isn't't doing so...
phalgungujjar
Posts: 5
Registered: ‎04-30-2012

Re: Linksys E2500 frequently disconnects from internet

I dunno.. I just Shifted to the dd-wrt firmware. Works like a peach, though no 5ghz!